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Toyota Prius Service Brakes, Hydraulic Safety Report | Dec 11, 2011
Reported on Dec 11, 2011
| SUNDAY DEC. 11TH: PULLING OUT OF CHICAGO GARAGE, CAR MAKES ODD ROTATIONAL NOISE. THE SOUND SEEMS TO GO AWAY AFTER ABOUT A BLOCK OR SO OF DRIVING. THE DEALERSHIP IS CLOSED AND I AM BOOKED UP WITH CLIENTS, SO I CONTINUE TO TEST AND SEE IF TEMPERATURE OR ENVIRONMENT EFFECT THE NOISE. THE NOISE APPEARS TO ONLY HAPPEN ON A 'COLD START' BUT ALL OTHER FACTORS DO NOT SEEM TO SHOW AN IMPRESSIVE CHANGE. DEC. 15TH: I CALL TOYOTA CORPORATE AND FILE A COMPLAINT, THEN PER THEIR DIRECTION, CALL THE DEALER AND MAKE AN APPOINTMENT TO HAVE THE NOISE PROBLEM FIXED. JAN. 13TH: AFTER SEVERAL CALLS TO CORPORATE, AND HAVING TAKEN THE CAR IN THREE TIMES TO THE DEALERSHIP (MIDTOWN TOYOTA- CHICAGO), I HAVE BEEN INFORMED BY ONE OF THE SERVICE EMPLOYEES THAT TOYOTA IS HAVING A PROBLEM WITH MANY OF THESE MODELS. THEY THINK IT IS A BACK BRAKE ISSUE, PERHAPS DEFECTIVE PART(S). AS BOTH TOYOTA & THE DEALERSHIP ARE NOT OFFICIALLY TELLING ME THIS. THIS IS WHAT I KNOW, THEY HAVE BEEN LYING TO ME AS A CONSUMER AND ME AND OTHER CUSTOMERS ARE DRIVING A CAR WITH A POTENTIAL SAFETY PROBLEM. I DO NOT FEEL SAFE DRIVING THIS CAR. | |
| Make: | Toyota |
| Model: | Prius |
| Manufactured by: | TOYOTA MOTOR CORPORATION |
| Year: | 2012 |
| Was a crash reported? | N |
| Was an injury reported? | 0 person(s) were injured. |
| Was a death reported? | 0 person(s) died. |
| Was a fire reported? | N |
| Location: | CHICAGO IL |
| Vehicle Identification Number (VIN): | JTDZN3EUXC3 |
| Mileage: | 2000 miles. |
| Speed: | 5 MPH |
| Number of cylinders: | 4 |
| Vehicle type: | FWD |
| Vehicle fuel: | HYBRID ELECTRIC Fuel injection. |
| Was a police report filed? | N |
| Tire size: | |
| Dealer name and location: | MIDTOWN TOYOTA CHICAGO IL |
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