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Toyota Prius Seats Front Assembly Head Restraint Safety Report | July 18, 2012
Reported on July 18, 2012
| HEAD RESTRAINT (HEAD REST) ON DRIVER SEAT DOES NOT STAY IN PLACE. AFTER I ADJUST IT, IT RISES VERY SLOWLY. IF I DO NOT CONTINUALLY READJUST IT (3 OR 4 TIMES A DAY), IT RISES ABOVE MY HEAD. I CONSIDER THIS A SAFETY CONCERN. THIS HAS BEEN HAPPENING SINCE I BOUGHT THE CAR (NEW) AND I HAVE ASKED TOYOTA SEVERAL TIMES TO REPAIR THIS DEFECT, AND THEY SAY THAT IT IS 'NORMAL'. I HAVE OWNED MANY CARS DURING MY LIFETIME, AND THIS HAS NEVER HAPPENED BEFORE IN ANY OF THEM. IT DOES NOT HAPPEN TO THE PASSENGER HEAD RESTRAINT. I DO NOT THINK IT IS 'NORMAL', AND IF IT IS 'NORMAL' FOR TOYOTA, THEN ALL TOYOTA CARS HAVE A SAFETY PROBLEM. I HAVE CONTACTED TOYOTA AND THEY JUST REFER THE PROBLEM BACK TO MY LOCAL DEALER, WHO CONTINUES TO GIVE ME THE SAME ANSWER. *TR | |
| Make: | Toyota |
| Model: | Prius |
| Manufactured by: | TOYOTA MOTOR CORPORATION |
| Year: | 2012 |
| Was a crash reported? | N |
| Was an injury reported? | 0 person(s) were injured. |
| Was a death reported? | 0 person(s) died. |
| Was a fire reported? | N |
| Location: | PASADENA CA |
| Vehicle Identification Number (VIN): | JTDKN3DU9C5 |
| Mileage: | 100 miles. |
| Speed: | 25 MPH |
| Number of cylinders: | 4 |
| Vehicle type: | |
| Vehicle fuel: | HYBRID ELECTRIC |
| Was a police report filed? | N |
| Tire size: | |
| Dealer name and location: | |
| Previous Report:Seats Front Assembly Head Restraint | Next Report:Fuel/propulsion System |