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Pontiac Vibe Visibility Power Window Devices And Controls Safety Report | Aug 17, 2007
Reported on Aug 17, 2007
| ON 8/17/7 MY FAMILY WAS PULLED OVER ON THE SIDE OF THE FREEWAY BECAUSE WE HEARD A NOISE IN THE FRONT END OF OUR 2003 PONTIAC VIBE. WHEN MY HUSBAND WAS ROLLING UP THE POWER WINDOW ON THE DRIVER'S SIDE THE WINDOW EXPLODED. SOMETIME BEFORE THAT THE PASSENGER WINDOW HAD COCKED INTO AN ODD POSITION AND WE PHYSICALLY PUT THE WINDOW BACK INTO PLACE AND LOCKED IT. WE FIGURED THE SAME THING MUST HAVE HAPPENED ON THE DRIVER'S SIDE BUT THIS TIME THE WINDOW BROKE. WE CONTACTED THE DEALER AND THEY SAID THEY'D NEVER HEARD OF THIS HAPPENING BEFORE AND THEY DIDN'T THINK GM WOULD COVER. WHEN WE GOT INTO CONTACT THAT FOLLOWING MONDAY, THE MAN FROM THE BODY SHOP TOLD ME THAT GM WOULD NOT COVER ANY COSTS BECAUSE IT'S A GLASS ISSUE THAT WOULD NORMALLY BE COVERED UNDER WARRANTY. I THEN ASKED FOR THE NUMBER FOR GM AND CONTACTED THEM MYSELF. I WAS ASSIGNED A CASE WORKER WHO COULD NOT DO ANYTHING UNTIL SHE SPOKE WITH THE SERVICE MANAGER FROM THE DEALER. THREE DAYS LATER I CONTACTED THE CASE WORKER AT GM WHO TOLD ME THAT THEY HAD NEVER HEARD OF THIS HAPPENING BEFORE AND BECAUSE WE WERE NOT COVERED UNDER WARRANTY THERE WAS NOTHING THEY COULD DO. SHE SAID I SHOULD CONTACT THE DEALER TO SEE IF THEY'D HELP. THE DEALER, OF COURSE, SAID THERE WAS NOTHING THEY COULD DO AND WE SHOULD CONTACT GM . MY HUSBAND DECIDED TO CALL A DIFFERENT GM DEALER AND SEE IF THEY KNEW ANYTHING ABOUT THIS PROBLEM. THEY HAD DEALT WITH THIS PROBLEM ON AT LEAST TWO OTHER OCCASIONS AND SAID THAT IT WAS A PROBLEM WITH THE REGULATOR. SEARCHING THE INTERNET I'VE FOUND THAT MANY, MANY OTHER VIBE OWNERS HAVE HAD THE SAME PROBLEMS . GM SEEMS TO NOT BE TAKING ANY RESPONSIBILITY FOR THIS DEFECT BY COVERING THE COSTS OF REPAIR FOR THOSE WHO NEED THEM AND RECALLING THESE VEHICLES SO IT DOESN'T HAPPEN TO ANYONE ELSE. WHAT WILL IT TAKE BEFORE GM FIXES THIS PROBLEM...INJURY, DEATH? THEY SHOULD BE COVERING THE COSTS OF REPAIR AND LABOR FOR MY VIBE AND EVERYONE ELSE WHO'VE HAD TO BE INCONVENIENCED BY THIS ISSUE. *TR | |
| Make: | Pontiac |
| Model: | Vibe |
| Manufactured by: | GENERAL MOTORS CORP. |
| Year: | 2003 |
| Was a crash reported? | N |
| Was an injury reported? | 0 person(s) were injured. |
| Was a death reported? | 0 person(s) died. |
| Was a fire reported? | N |
| Location: | MILWAUKEE WI |
| Vehicle Identification Number (VIN): | 5Y2SL628X3Z |
| Mileage: | 40000 miles. |
| Speed: | 0 MPH |
| Number of cylinders: | 4 |
| Vehicle type: | FWD |
| Vehicle fuel: | GAS Fuel injection. |
| Was a police report filed? | N |
| Tire size: | |
| Dealer name and location: | BROOKFIELD PONTIAC GMC BROOKFIELD WI 53005 |
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