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Pontiac Torrent Service Brakes, Hydraulic Safety Report | May 01, 2010
Reported on May 01, 2010
| WHILE DRIVING ON CITY STREETS, I TRIED TO SLOW DOWN TO MAKE A TURN. THE BRAKES FAILED TO RESPOND IN A NORMAL MANNER. AS I PUSHED ON THE BRAKE PEDAL, AT FIRST THERE WAS NO RESPONSE AS IF THE BRAKES HAD NOT BEEN APPLIED. THE CAR CONTINUED MOVING AT THE SAME SPEED. AS I CONTINUED TO PUSH DOWN ON THE BRAKE PEDAL, THE CAR DID SLOW DOWN, BUT THE BRAKES DID NOT FEEL NORMAL. THE PEDAL FELT AS IF IT WERE MOVING THROUGH SOME SORT OF THICK LIQUID. THE INCIDENT LASTED A FEW SECONDS. I HAD TO MAKE THE TURN AT A SPEED THAT WAS TOO HIGH. THERE WAS NO ACCIDENT. SINCE THEN, THE BRAKES HAVE BEHAVED NORMALLY. I HAD THE DEALER CHECK MY BRAKES. THEY FOUND NOTHING AND CHARGED ME FOR A BRAKE INSPECTION EVEN THOUGH THE CAR IS STILL UNDER WARRANTY BECAUSE, THEY CLAIM, THEY FOUND NOTHING WRONG. THE SERVICE MANAGER CALLED GM IN RESPONSE TO MY COMPLAINT. AT GM'S INSTRUCTIONS, MY BRAKES WERE CHECKED AGAIN AND AGAIN NOTHING WAS FOUND. TODAY, A GM REPRESENTATIVE DROVE THE CAR AND FOUND NOTHING. THE APPROACH HAS BEEN TO TRY TO REPRODUCE THE ERROR. SINCE THE BRAKES NOW WORK, THEY CAN'T FIND OUT WHAT IS WRONG TO CAUSE THE BRAKE FAILURE. THE COMPANY HAS DONE ALL THEY INTEND TO DO AND I AM LEFT DRIVING A CAR UNDER WARRANTY THAT HAS SOME KIND OF BRAKE DEFECT. I CAN ONLY HOPE THAT THE NEXT TIME IT OCCURS, I CAN AVOID AN ACCIDENT. NOTHING HAS BEEN DONE TO PREVENT A RECURRENCE OF THE FAILURE. NO ONE SEEMS TO KNOW WHAT CAUSED IT TO HAPPEN. *TR | |
| Make: | Pontiac |
| Model: | Torrent |
| Manufactured by: | GENERAL MOTORS CORP. |
| Year: | 2008 |
| Was a crash reported? | N |
| Was an injury reported? | |
| Was a death reported? | |
| Was a fire reported? | N |
| Location: | DELAWARE OH |
| Vehicle Identification Number (VIN): | 2CKDL33F886 |
| Mileage: | 28000 miles. |
| Speed: | 30 MPH |
| Number of cylinders: | |
| Vehicle type: | |
| Vehicle fuel: | |
| Was a police report filed? | N |
| Tire size: | |
| Dealer name and location: | |
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