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Pontiac Grand Prix Unknown Or Other Safety Report | May 15, 2007
Reported on May 15, 2007
| I PURCHASED A PRE-OWNED 2004 GRAND PRIX IN GOOD CONDITION & WITH LOW MILES IN 2007. SHORTLY THEREAFTER, I NOTICED WATER COLLECTING IN MY PASSENGER SIDE FLOORBOARDS WHEN IT RAINED. I DID NOT ADDRESS THIS WHEN I SHOULD HAVE, BUT THAT DOES NOT DISMISS THE CURRENT FACTS. THE TIME BEFORE THIS LATEST FLOOD, I CONTACTED GM AND STARTED DOING RESEARCH AS TO WHAT MIGHT BE CAUSING THE PROBLEM. I FOUND MANY OTHER CONSUMERS COMPLAINING OF THE SAME ISSUE, AND FOUND A DIRECT ANSWER FROM A NON GM WEBSITE, BUT WHICH HAS GM 20+ YEAR CERTIFIED MECHANICS ANSWERING QUESTIONS. ONE STATED THE PROBLEM WAS IN 04 & 05 PONTIAC GRAND PRIX'S, AND THE LEAK/FLOODING WAS DUE TO A WATER DEFLECTOR KIT NOT HAVING BEEN INSTALLED. I PRINTED THE INFORMATION WHERE IT SHOWED THIS BEING THE PROBLEM, AS WELL AS THE 7+ PAGES FROM CONSUMERS WHO EXPERIENCED THE SAME ISSUE. I THEN TOOK MY CAR TO A GM CERTIFIED DEALER IN WHICH I WAS DIRECTED BY GM TO GET THE AUTO INSPECTED. THE MANAGER IN THE SERVICE DEPARTMENT DECLINED TO LOOK AT THE PAPERWORK, STATING THEY DO THEIR OWN DIAGNOSTIC TEST. THE LATEST FLOOD HAD WATER STANDING IN MY BACK PASSENGER FLOORBOARD AND CAUSED MY BLOWER MOTOR TO STOP WORKING. AFTER AN 8 HOUR WORK DAY, I HAD NOT HEARD BACK FROM THE DEALERSHIP, AND WHEN I CALLED THE MECHANIC SAID THEY STILL COULD NOT FIND WHERE THE LEAK WAS COMING FROM. I HAD A COLLISION IN 2010 AND THEY ASSUMED THAT'S WHAT CAUSED THE LEAK, THOUGH I REPEATEDLY TOLD THEM THE LEAK BEGAN 3 YEARS BEFORE THAT. THE NEXT DAY I RECEIVED A CALL FROM THE DEALERSHIP CONFIRMING WHAT I TRIED TO SHOW THEM, THAT MY CAR NEEDED A WATER DEFLECTOR KIT, AND TO INSTALL IT AND REPAIR MY BLOWER MOTOR WOULD BE $400. THEY BLAMED IT ON THE AGE OF THE CAR, AND THE COLLISION I HAD IN 2010. I AM SURPRISED AND DISMAYED THAT GM WILL NOT ADMIT OR CORRECT THIS PROBLEM, AS IT IS OBVIOUSLY A DEFECT UPON MANUFACTURE OF THE AUTO. I WOULD LIKE THIS INVESTIGATED. *JS | |
| Make: | Pontiac |
| Model: | Grand Prix |
| Manufactured by: | GENERAL MOTORS LLC |
| Year: | 2004 |
| Was a crash reported? | N |
| Was an injury reported? | |
| Was a death reported? | |
| Was a fire reported? | N |
| Location: | SEMINOLE OK |
| Vehicle Identification Number (VIN): | 2G2WP522441 |
| Mileage: | |
| Speed: | |
| Number of cylinders: | 6 |
| Vehicle type: | 4WD |
| Vehicle fuel: | GAS |
| Was a police report filed? | N |
| Tire size: | |
| Dealer name and location: | |
| Previous Report:Unknown Or Other | Next Report:Service Brakes, Hydraulic |