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Pontiac Grand Prix Steering Rack And Pinion Safety Report | Nov 13, 2003
Reported on Nov 13, 2003
| IN REGARDS TO NHTSA CAMPAIGN #02V286000, GM RECALL #02049, FOR A DEFECTIVE RACK AND PINION UNIT IN MY 1997 PONTIAC GRAND PRIX. THE RECALL REPAIR WORK WAS PERFORMED ON 03-06-03 AT COMMUNITY PONTIAC MOTORS OF IOWA CITY, IOWA (PHONE # 319-351-1424), AFTER PICKING UP THE CAR FROM COMMUNITY MOTORS, THE STEERING WAS PULLING TO THE RIGHT AND WAS OFF CENTER. COMMUNITY MOTORS THEN PERFORMED AN ALIGNMENT ON 03-24-03. THE STEERING WAS BETTER BUT STILL PULLED TO THE RIGHT SOME. ALSO, THE CAR WAS HARD TO STEER AT TIMES WHILE MAKING LEFT TURNS AND WHILE THE VEHICLE WAS STOPPED WHILE BEFORE THE RECALL REPAIR WAS PERFORMED MY CAR'S STEERING WAS NORMAL. ON 11-13-03 COMMUNITY MOTORS DETERMINED THAT THE RACK AND PINION UNIT WAS BAD AND REPLACED IT USING AN AFTERMARKET NAPA BRAND RACK AND PINION AT MY EXPENSE OF $737. CURRENTLY THE CAR'S STEERING IS DETERMINED TO BE FAULTY AGAIN BY COMMUNITY MOTORS WITH THE REPLACEMENT RACK AND PINION THAT WAS INSTALLED AT THE DEALERSHIP LAST 11-13-03. I HAD CONTACTED GM AND THEY HAD STATED THEY WILL NOT COVER ANY REPAIR COST THAT I INCURRED ON MY CAR'S RACK AND PINION SO FAR AS THE INSTALLATION OF THE NAPA RACK AND PINION THAT WAS INSTALLED BY COMMUNITY MOTORS LAST 11-13-03. SO, FOR A REMEDY, I WOULD LIKE GM TO PAY FOR THE INSTALLATION OF THE GM REPLACEMENT RACK AND PINION USED IN THE RECALL CAMPAIGN CURRENTLY. REGARDS, JOE UNDERWOOD. *JB | |
| Make: | Pontiac |
| Model: | Grand Prix |
| Manufactured by: | General Motors LLC |
| Year: | 1997 |
| Was a crash reported? | N |
| Was an injury reported? | |
| Was a death reported? | |
| Was a fire reported? | N |
| Location: | IOWA CITY IA |
| Vehicle Identification Number (VIN): | 1G2WP1214VF |
| Mileage: | 68000 miles. |
| Speed: | |
| Number of cylinders: | 6 |
| Vehicle type: | FWD |
| Vehicle fuel: | GAS Fuel injection. |
| Was a police report filed? | N |
| Tire size: | |
| Dealer name and location: | COMMUNITY MOTORS IOWA CITY IA 52240 |
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