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Pontiac Grand Prix Steering Hydraulic Power Assist System Safety Report | Aug 31, 2004
Reported on Aug 31, 2004
| I PURCHASED A 2004 PONTIAC GRAND PRIX GTP COMP G FROM RYDELL AUTOMOTIVE (VAN NUYS, CA) ON OCTOBER 24, 2004. IN MAY 2004 THE POWER STEERING HOSE HAD TO BE REPLACED DUE TO A FLUID LEAK. AUGUST 23, 2004 I HAD THE 30,000 MILE SERVICE PERFORMED (I HAVE A LONG COMMUTE), AND THAT INCLUDED A SERVICE OF THE POWER STEERING SYSTEM. AUGUST 31, 2004 WHILE MAKING A THREE POINT TURN IN A PARKING LOT, I HEARD A LOUD POP AND LOST THE ABILITY TO CONTROL THE STEERING OF THE VEHICLE. WHITE SMOKE POURED OUT FROM UNDER THE HOOD AND FILLED THE PASSENGER COMPARTMENT (THE A/C WAS ON). I TURNED OFF THE CAR AND OPENED THE HOOD TO SEE THE ENGINE ON FIRE. THE FIRE WAS EXTINGUISHED BY SEVERAL LARGE BOTTLES OF WATER AND THE ASSISTANCE OF A PASSERBY. THE CAR WAS TOWED TO THE RYDELL DEALER IN SAN FERNANDO WHERE IT REMAINS UN-REPAIRED. THE GM FACTORY REPRESENTATIVE WHO INSPECTED THE VEHICLE SAID I SHOULD SUBMIT A CLAIM WITH MY INSURANCE, EVEN THOUGH I AM CLEARLY WITHIN THE WARRANTY PERIOD. CURRENTLY NEGOTIATING WITH THE DEALERSHIP DIRECTLY AND I AM REQUESTING A REPLACEMENT VEHICLE SINCE I FEEL THE PROBLEM COULD RECUR. *AK | |
| Make: | Pontiac |
| Model: | Grand Prix |
| Manufactured by: | General Motors LLC |
| Year: | 2004 |
| Was a crash reported? | N |
| Was an injury reported? | 0 person(s) were injured. |
| Was a death reported? | 0 person(s) died. |
| Was a fire reported? | Y |
| Location: | PALMDALE CA |
| Vehicle Identification Number (VIN): | 2G2WR544941 |
| Mileage: | 35332 miles. |
| Speed: | 5 MPH |
| Number of cylinders: | 6 |
| Vehicle type: | FWD |
| Vehicle fuel: | GAS Fuel injection. |
| Was a police report filed? | N |
| Tire size: | |
| Dealer name and location: | RYDELL AUTOMOTIVE GROUP SAN FERNANDO CA 91340 |
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