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Pontiac Grand Am Visibility Power Window Devices And Controls Safety Report | Mar 23, 2004
Reported on Mar 23, 2004
| THE WINDOW REGULATORS HAVE HAD TO BE REPLACED IN THE DRIVER'S DOOR AND BOTH BACK DOORS. EACH OF THE WINDOWS FAILED TO CLOSE AFTER THEY WERE OPENED. THE FIRST ONE TO GO OUT WAS THE DRIVER'S WINDOW AND THE BACK TWO WINDOWS WERE WORKING OCCASIONALLY AT THAT TIME. THE MECHANIC TOLD ME THAT THEY WOULD PROBABLY NEED TO BE REPLACED SOON, BUT IF THEY STOP WORKING, I COULD JUST KNOCK ON THE OUTSIDE OF THE DOOR OR SLAM THE DOOR SHUT AND THEY WOULD WORK FOR A SHORT TIME AGAIN. THIS GOT ME THROUGH FOR ABOUT ANOTHER MONTH. ALL BROKE WITHIN THE PAST YEAR AND EACH ONE HAS HAD TO BE REPLACED. THE TOTAL COST TO FIX ALL THREE WINDOW REGULATORS WAS $1188.17. I CALLED GM TO FILE A COMPLAINT WITH THEM AND TO FIND OUT WHY THERE HASN'T BEEN A RECALL ON THE REGULATORS, (AS WELL AS THE SEAT BELTS, THE SIDE VIEW MIRRORS, THE BRAKES AND TO FIND OUT WHY I ALSO HAVE SCRATCHES ON MY WINDOWS). I TOLD THEM ABOUT THE MYCARSTATS.COM WEBSITE AND EXPLAINED THAT ALL OF MY COMPLAINTS ARE COMMON. I FINALLY RECEIVED A CALL BACK ABOUT A WEEK LATER AND WAS TOLD THAT I WOULD NOT BE REIMBURSED FOR ANY OF MY REPAIR COSTS WHICH CAME TO $2,974.58!! THIS TOTAL INCLUDES: BRAKES, CALIPERS AND ROTORS REPLACED TWICE FOR $834.08; SIDE VIEW MIRROR REPLACED AFTER FALLING OFF WHILE GOING THROUGH A CARWASH $167.86; SEAT BELTS REPLACED FOR DRIVER AND BOTH BACK PASSENGERS BECAUSE THE PLASTIC CLIPS BROKE FOR NO APPARENT REASON $784.47 AND OF COURSE THE WINDOW REGULATORS $1,188.17. INSTEAD, GM WAS OFFERING ME $1,000.00 TOWARDS THE PURCHASE OF ANOTHER GM VEHICLE!!! I ASKED WHY I WOULD WANT TO PURCHASE ANOTHER VEHICLE THAT THEY DON'T STAND BEHIND!?!? I TOLD THEM TO KEEP THE $1,000 AND EXPRESSED THAT I WOULD NEVER BUY ANOTHER GM PRODUCT AGAIN, SINCE THESE ARE SAFETY FEATURES THAT SHOULD HAVE BEEN RECALLED YEARS AGO!! THIS PAST WEEK, I HAVE ALSO NOTICED THAT THE MOLDING AROUND THE WINDOW SHIELD IS COMING LOOSE ON THE PASSENGER SIDE, SO I USED SILICONE CAULKING TO HOLD IT IN PLACE. | |
| Make: | Pontiac |
| Model: | Grand Am |
| Manufactured by: | General Motors LLC |
| Year: | 1999 |
| Was a crash reported? | N |
| Was an injury reported? | 0 person(s) were injured. |
| Was a death reported? | 0 person(s) died. |
| Was a fire reported? | N |
| Location: | COLD SPRING MN |
| Vehicle Identification Number (VIN): | 1G2NE52E5XC |
| Mileage: | 72535 miles. |
| Speed: | |
| Number of cylinders: | 6 |
| Vehicle type: | FWD |
| Vehicle fuel: | GAS Fuel injection. |
| Was a police report filed? | N |
| Tire size: | |
| Dealer name and location: | |
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