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Pontiac Grand Am Suspension Front Springs Coil Springs Safety Report | Dec 29, 2004
Reported on Dec 29, 2004
| 1999 PONTIAC GRAND AM GT WAS BACKED OUT OF GARAGE AND A LIGHT THUMPING WAS NOTICEABLE FROM THE FRONT OF THE CAR. VEHICLE BACKED OUT OF DRIVEWAY AND PROCEEDED DOWN STREET - LIGHT THUMPING SOUND STILL NOTICEABLE. SUDDENLY, FRONT LEFT END OF CAR DROPPED - STEERING BECAME DIFFICULT AND BURNING RUBBER SMELL WAS NOTICED ALONG WITH SOME SMOKE COMING FROM UNDER FRONT LEFT WHEEL WELL. CAR WAS TURNED AROUND AND RETURNED HOME - 500 YDS. CAR WAS TOWED TO DEALER. DEALER DIAGONOSED PROBLEM AS BROKEN SPRING - COMPLETE OLDER BREAK AND NEW BREAK IDENTIFIED IN SPRING. COLLAPSING OF SPRING ALSO DAMAGED STRUT. SPRING, STRUT AND MOUNTING ASSEMBLIES WERE REPLACED AND COVERED UNDER EXTENDED WARRANTY OF OWNER. OWNER INQUIRED ABOUT RECALLS AND REQUESTED DEALER TO ALSO REPLACE FRONT RIGHT SPRING AND STRUT ASSEMBLY. DEALER AND GM REPRESENTATIVE REFUSED TO PAY FOR FRONT RIGHT REPLACEMENT. OWNER PAID OUT OF POCKED $500 TO REPLACE UNDAMAGED FRONT RIGHT ASSEMBLY FOR FEAR OF SUDDEN FUTURE FAILURE. DEALER WOULD NOT ALLOW OWNER TO KEEP BROKEN SPRING - INDICATED THAT IT NEEDED TO BE RETURNED TO THE FACTORY. OWNER OBTAINED SPRING/STRUT OF UNDAMAGED FRONT RIGHT ASSEMBLY.*AK | |
| Make: | Pontiac |
| Model: | Grand Am |
| Manufactured by: | GENERAL MOTORS CORP. |
| Year: | 1999 |
| Was a crash reported? | N |
| Was an injury reported? | 0 person(s) were injured. |
| Was a death reported? | 0 person(s) died. |
| Was a fire reported? | N |
| Location: | NORTH TONAWANDA NY |
| Vehicle Identification Number (VIN): | 1G2NW52E5XM |
| Mileage: | 68700 miles. |
| Speed: | 20 MPH |
| Number of cylinders: | 6 |
| Vehicle type: | FWD |
| Vehicle fuel: | GAS Fuel injection. |
| Was a police report filed? | N |
| Tire size: | |
| Dealer name and location: | DON DAVIS AMHERST NY 14228 |
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