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Pontiac Grand Am Electrical System Starter Assembly Safety Report | June 11, 2001
Reported on June 11, 2001
| CONSUMERS VEHICLE WAS TOWED INTO DEALERSHIP DUE TO A FAULTY IGNITION SWITCH THAT WAS BEING RECALLED FROM MANUFACTURER, CONSUMER STATED THE RECALL STATED THAT THE NEW SWITCH WOULD BE REPLACED AND INSTALLED FREE OF CHARGE, DEALERSHIP WAS AWARE AND STATED THEY WOULD HONOR RECALL, ON JUNE 13,2001 VEHICLE WAS READY TO BE PICKED UP AND CONSUMER WAS GIVEN A BILL FOR $311.31 CONSUMER STATES THERE SHOULD HAVE BEEN NO CHARGE FOR LABOR OR PARTS BECAUSE THE INSTALLATION WAS FREE, THE CHEMICAL AND MATERIAL DISPOSAL FEE SHOULD NOT HAVE BEEN CHARGED BECAUSE THE PARTS WERE ASKED TO BE GIVEN BACK, AN OIL FILTER WAS REMOVED IN THE PROCESS IN ORDER TO REACH CERTAIN WIRES, BUT A CHARGE FOR DISPOSING IT AND ITS OIL IS COVERED BY THE RECALL BECAUSE IT IS PART OF THE OVERALL INSTALLATION, CONSUMER FEELS SHE SHOULD NOT HAVE BEEN BILLED FOR A RECALL.*JB | |
| Make: | Pontiac |
| Model: | Grand Am |
| Manufactured by: | General Motors LLC |
| Year: | 1995 |
| Was a crash reported? | |
| Was an injury reported? | |
| Was a death reported? | |
| Was a fire reported? | |
| Location: | JOHNSTOWN OH |
| Vehicle Identification Number (VIN): | 1G2N455D1SC |
| Mileage: | |
| Speed: | |
| Number of cylinders: | |
| Vehicle type: | |
| Vehicle fuel: | |
| Was a police report filed? | |
| Tire size: | |
| Dealer name and location: | |
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