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Pontiac G8 Suspension Safety Report | Dec 01, 2010
Reported on Dec 01, 2010
| I RECENTLY ENCOUNTERED A CLUNKING/KNOCKING NOISE IN THE FRONT DRIVERS SIDE OF THE VEHICLE WHEN GOING OVER SMALL BUMPS, AS WELL AS SEVERE SHAKING/VIBRATION WHEN BRAKING AND STEERING. THIS MADE IT DIFFICULT TO CONTROL THE VEHICLE, ESPECIALLY AT HIGHER SPEEDS AND ON FREEWAY CURVES. SINCE THE VEHICLE IS NO LONGER UNDER WARRANTY, I TOOK THE VEHICLE TO A TRUSTED LOCAL MECHANIC. THEY INFORMED ME THAT THE FRONT LOWER CONTROL ARMS NEEDED REPLACEMENT. AFTER DOING SOME ADDITIONAL RESEARCH, IT APPEARS THERE WERE BOTH A SERVICE BULLETIN AND A CUSTOMER SATISFACTION CAMPAIGN FOR ISSUES WITH THE G8 SUSPENSION, SPECIFICALLY THE LOWER CONTROL ARMS. THESE ISSUES INCLUDED PROBLEMS WITH THE RUBBER BOOT OVER THE FRONT END LOWER CONTROL ARM BALL JOINT, WHICH MAY BECOME DISLODGED OR TORN COMPROMISING THE SEAL. MOISTURE INSIDE THE BALL JOINT SEAL COULD CAUSE CORROSION, SHORTENING THE SERVICE LIFE OF THE LOWER CONTROL ARM. MY LOCAL MECHANIC COMPLETED THE REPAIRS AND ALSO DID A FRONT-END ALIGNMENT. THEY SUPPLIED ME WITH THE DEFECTIVE LOWER CONTROL ARMS, WHICH SHOWED EVIDENCE OF THE TORN RUBBER BOOT ON BOTH ARMS AND CORROSION. AFTER CONTACTING WITH GMS CUSTOMER SERVICE, THEY ARE NOT EVEN INTERESTED IN DISCUSSING FURTHER BECAUSE I DID NOT TAKE IT TO A DEALERSHIP (WHO CHARGE OVER $1,000 FOR THESE REPAIRS). I EVEN OFFERED TO SEND THEM THE DEFECTIVE PARTS, BUT THEY WEREN'T INTERESTED. THEY USED THE EXCUSE THAT THE RECALL ONLY INCLUDED CERTAIN VIN'S AND MINE WASN'T INCLUDED, YET I HAD THE SAME EXACT PART FAILURE AND SYMPTOMS AS OTHER VEHICLES INCLUDED IN THE RECALL. *TR | |
| Make: | Pontiac |
| Model: | G8 |
| Manufactured by: | GENERAL MOTORS LLC |
| Year: | 2009 |
| Was a crash reported? | N |
| Was an injury reported? | |
| Was a death reported? | |
| Was a fire reported? | N |
| Location: | MACOMB MI |
| Vehicle Identification Number (VIN): | 6G2EC57Y99L |
| Mileage: | 54000 miles. |
| Speed: | |
| Number of cylinders: | 8 |
| Vehicle type: | |
| Vehicle fuel: | GAS |
| Was a police report filed? | N |
| Tire size: | |
| Dealer name and location: | |
| Previous Report:Suspension | Next Report:Engine And Engine Cooling |