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Pontiac Bonneville Visibility Power Window Devices And Controls Safety Report | Aug 03, 2005
Reported on Aug 03, 2005
| ON 08/03/05 FOR NO APPARENT REASON, THE FRONT PASSENGER WINDOW ON MY 2002 BONNEVILLE SSEI FAILED TO GO UP. THE BUTTON DIDN'T WORK ON THAT DOOR NOR ON DRIVER'S DOOR. I TOOK MY CAR INTO THE PONTIAC DEALERSHIP AND IT COST ME $458.25 FOR A REGULATOR AND MOTOR ASSEMBLY TO FIX IT. THEN ON 08/23/05, LESS THAN 3 WEEKS LATER, AGAIN FOR NO APPARENT REASON AND WHILE SITTING ON THE CARPORT NOT RUNNING, THE REAR PASSENGER WINDOW CAME DOWN ALL BY ITSELF AND WOULD NOT MOVE UP OR DOWN. THAT WINDOW COST ME ANOTHER $440.51 AT THE DEALERSHIP. PLEASE NOTE THAT I AM FEMALE (NOT THAT GENDER MAKES A DIFFERENCE), THE SOLE DRIVER OF THIS CAR, AND ALL WINDOWS OTHER THAN THE DRIVER'S WINDOW, HAVE RARELY BEEN USED. IT'S QUITE EVIDENT THAT THE PROBLEM IS DUE TO A DEFECT IN THESE WINDOWS. NOW I AM OUT NEARLY A THOUSAND DOLLARS TO FIX SOMETHING THAT SHOULD BE THE RESPONSIBILITY OF PONTIAC. NOW I'M WONDERING HOW LONG IT'LL BE BEFORE THE OTHER TWO GO OUT. ALSO NOTE THAT EVEN THOUGH THE 36 MONTH WARRANTY EXPIRED IN MARCH 2005, MY CAR HAS LESS THAN 32,000 MILES. OUT OF CURIOSITY, I HAVE CONDUCTED AN INTERNET RESEARCH TO SEE IF ANYONE ELSE HAS EXPERIENCED THE SAME PROBLEMS AS I HAVE WITH THE WINDOW FAILURES AND HAVE FOUND THAT MY CASE IS DEFINITELY NOT AN ISOLATED ONE. QUITE A FEW OTHERS HAVE HAD THE SAME PROBLEM. THIS IS TOTALLY UNACCEPTABLE. THE NHTSA NEEDS TO CONDUCT AN INVESTIGATION. MY LOYALTY TO AND CONFIDENCE IN PONTIAC IS NOW SOMEWHAT COMPROMISED AND I HOPE SOMETHING IS DONE ABOUT THIS SITUATION SOON. | |
| Make: | Pontiac |
| Model: | Bonneville |
| Manufactured by: | GENERAL MOTORS CORP. |
| Year: | 2002 |
| Was a crash reported? | N |
| Was an injury reported? | 0 person(s) were injured. |
| Was a death reported? | 0 person(s) died. |
| Was a fire reported? | N |
| Location: | STARKVILLE MS |
| Vehicle Identification Number (VIN): | 1G2HZ541424 |
| Mileage: | 0 miles. |
| Speed: | 0 MPH |
| Number of cylinders: | 6 |
| Vehicle type: | FWD |
| Vehicle fuel: | GAS Fuel injection. |
| Was a police report filed? | N |
| Tire size: | |
| Dealer name and location: | MITCHELL BUICK CHEVY PONTIAC WEST POINT MS 39773 |
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