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Nissan Murano Seats Safety Report | Mar 03, 2013
Reported on Mar 03, 2013
| I HAD JUST STOPPED MY VEHICLE AND OPENED THE DRIVER'S DOOR, TO EXIT. AS I BEGAN TO EXIT, THE BACK LEFT CORNER OF THE DRIVER'S SEAT COLLAPSED. I REMOVED THE SEAT CONTROL PANEL AND OBSERVED THE METAL SEAT FRAME HAD BROKEN. NOTE: THIS IS THE SECOND TIME, IN THE EXACT SAME LOCATION, THIS HAS HAPPENED IN THE PAST 4 MONTHS. THE FIRST TIME THE NISSAN DEALER WHERE I PURCHASED THE CAR OFFERED TO WELD IT FOR JUST UNDER $500.00 DOLLARS OR REPLACE THE FRAME FOR JUST OVER $1300.00 DOLLARS. ADDITIONALLY, I PURCHASED A CERTIFICATION WITH THE VEHICLE WHEN I BOUGHT IT USED (2009 WITH 7900 MILES) AND THE CERTIFICATION, ALTHOUGH STILL ACTIVE, DOES NOT COVER THIS PART. IF I HAD PURCHASED A GOLD CERTIFICATION, IT WOULD HAVE BE COVERED. I OPTED TO GO TO A LOCAL, FULL SERVICE AUTO BODY SHOP WHERE IT WAS WELDED FOR $150.00. I RE-CONTACTED THE SAME LOCAL NISSAN DEALER AGAIN AND THEY OFFERED TO RESEARCH THE INCIDENT AND ATTEMPT TO HELP. TWO DAYS LATER I WAS CONTACTED AND TOLD THAT THE LOCAL NISSAN CONSUMER AFFAIRS REPRESENTATIVE DENIED COVERING ANY PART OF THE REPAIR. THE NISSAN STORE THEN OFFERED TO PAY 50% OF THE REPLACEMENT COST CITING MY CUSTOMER LOYALTY (PURCHASING 5 CARS FROM THEM AN ANOTHER 3 FROM THEIR GROUP). *TR | |
| Make: | Nissan |
| Model: | Murano |
| Manufactured by: | Nissan North America, Inc. |
| Year: | 2006 |
| Was a crash reported? | N |
| Was an injury reported? | 0 person(s) were injured. |
| Was a death reported? | 0 person(s) died. |
| Was a fire reported? | N |
| Location: | COVENTRY RI |
| Vehicle Identification Number (VIN): | JN8AZ08W66W |
| Mileage: | 58800 miles. |
| Speed: | 0 MPH |
| Number of cylinders: | 6 |
| Vehicle type: | |
| Vehicle fuel: | GAS |
| Was a police report filed? | N |
| Tire size: | |
| Dealer name and location: | |
| Previous Report:Seats | Next Report:Seat Belts |