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Hyundai Tucson Service Brakes Safety Report | Sept 13, 2012
Reported on Sept 13, 2012
| WHEN STEPPING ON THE BRAKES THEY MAKE A LOT OF NOISE AND WHEN GOING DOWN A INCLINE/HILL I HAVE TO PUSH THE BRAKES ALL THE WAY TO THE FLOOR FOR THE VEHICLE TO STOP. I TOOK IT TO A DEALER SHIP CLOSE TO MY HOME AND WENT ON A TEST DRIVE WITH THEM AND THEY SAID THAT IT WAS NORMAL. I WAS NOT HAPPY WITH THE OUTCOME SO I TOOK IT BACK TO THE DEALER SHIP WHERE I PURCHASED THE VEHICLE (1 HR FROM WHERE I LIVE), THEY WENT ON A TEST DRIVE HEARD THE NOISE, CHECKED THE BRAKES, AND SAID THAT THE ROTORS NEEDED TO BE REPLACED. WHEN I GOT THE CAR BACK AFTER THE ROTORS WERE REPLACED, IT'S STILL MAKING THE NOISE, AND I STILL HAVE THE BRAKING PROBLEM. TOOK IT BACK AND NOW THEY'RE SAYING THAT IT'S A NORMAL BRAKING SOUND. I TOOK IT TO A DIFFERENT DEALER SHIP, THEY WENT ON A TEST DRIVE WITH THE PERSON WHO BOUGHT THE CAR IN FOR ME AND HEARD THE NOISE. HE LOOKED AT IT AND THERE WERE SCREWS MISSING FROM THE ROTORS ALSO HE SAID THE ROTORS NEEDED TO BE CUT. I CALLED THE NEXT DAY, SPOKE WITH THE SERVICE ADVISOR WHO WAS HANDLING THE PAPER WORK, INFORMED HIM THAT THE NOISE WAS STILL THERE, HE TOLD ME THAT THEY COULD NOT CUT THE ROTORS, BECAUSE THEY WERE PLACE BY ANOTHER DEALERSHIP. I TOLD HIM THE PROBLEM IS STILL NOT FIXED, HE TOLD ME TO BRING IT BACK ON SATURDAY, I DID. ONE OF THE TECHNICIAN TEST DROVE IT I WAS NOT THERE, AND SAID HE HEARD NOTHING. I AM STILL HAVING THE SAME BRAKING PROBLEM. THEY REFUSED TO TAKE A LOOK AT THE BRAKES OR DO ANY WORK TO IT. *TR | |
| Make: | Hyundai |
| Model: | Tucson |
| Manufactured by: | Hyundai Motor Company |
| Year: | 2012 |
| Was a crash reported? | N |
| Was an injury reported? | 0 person(s) were injured. |
| Was a death reported? | 0 person(s) died. |
| Was a fire reported? | N |
| Location: | BEACON NY |
| Vehicle Identification Number (VIN): | KM8JUCAC3CU |
| Mileage: | 3100 miles. |
| Speed: | 40 MPH |
| Number of cylinders: | 4 |
| Vehicle type: | AWD |
| Vehicle fuel: | GAS Fuel injection. |
| Was a police report filed? | N |
| Tire size: | |
| Dealer name and location: | HEALEY HYUNDAI BEACON NY 12508 |
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