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Hyundai Sonata Service Brakes Safety Report | Dec 22, 2012
Reported on Dec 22, 2012
| THE FOLLOWING IS AN EMAIL THAT I SENT TO THE SERVICE DEPARTMENT I RECENTLY WENT TO FOR RECURRING BRAKE/CALIPER ISSUES ON THIS VEHICLE. AS YOU KNOW I WAS IN YESTERDAY (BUERKLE HYUNDAI WHITE BEAR LAKE, MN @ 8:48 AM INVOICE 183543) WITH MY 2008 HYUNDAI SONATA WITH LEFT REAR BRAKE ISSUES. IT SEEMED LIKE THE LEFT REAR CALIPER MAY BE STICKING. AS I EXPLAINED WHEN THE CAR WAS DROPPED OFF YESTERDAY (2/5/13), WE HAD JUST REPLACED BOTH REAR BRAKE PADS AND ROTORS AND THE CAR ONLY HAD 29,975 MILES WHEN THE BRAKES AND ROTORS WERE REPLACED ON 12/22/2012. I BROUGHT IN THE PREVIOUS BRAKE PADS AND ROTOR FOR YOUR INSPECTION FROM THE REAR DRIVERS SIDE OF THE VEHICLE. THE SIDE THAT IS CURRENTLY HAVING ISSUES. IT CLEARLY SHOWED THE BRAKE PADS WERE COMPLETELY GONE AND THE ROTOR WAS SCRAPED AND RUINED. THIS WAS SHOWN TO THE SERVICE ADVISOR HELPING ME, BRIAN COYLE. I HAVE ATTACHED, JUST A FEW OUT OF SEVERAL, WEBSITES FOR YOUR REVIEW TO SHOW THIS IS A KNOWN PROBLEM THAT HAS RECEIVED MANY CONSUMER COMPLAINTS. HTTP://WWW.ARFC.ORG/COMPLAINTS/2008/HYUNDAI/SONATA/SERVICE_BRAKES_HYDRAULIC/PROBLEM.ASPX HTTP://WWW.SONATABRAKEDEFECT.COM/INDEX.PHP/SONATADEFECT/SONATACOMMENTS.HTML HTTP://WWW.CARPROBLEMZOO.COM/HYUNDAI/SONATA/BRAKE-DISC-CALIPER-PROBLEMS.PHP HTTP://WWW.ABOUTAUTOMOBILE.COM/COMPLAINT/2008/HYUNDAI/SONATA/HYDRAULIC+BRAKE AS YOU CAN SEE, THIS ISSUE, DEFINITELY, NEEDS TO BE ADDRESSED BY HYUNDAI AS WELL THE HYUNDAI CERTIFIED SERVICE DEPARTMENT LOCATIONS. THE CONSUMER SHOULD NOT BE RESPONSIBLE FOR REPAIR AND PAYMENT OF A KNOWN MANUFACTURING DEFECT, ONE TIME, LET ALONE OVER AND OVER AGAIN FOR THE SAME ISSUE. NOT TO MENTION, BRAKE ISSUES LIKE THESE AND TO THIS EXTENT OF NEEDED REPAIR AT SUCH LOW MILEAGE. I REALLY SHOULD NOT HAVE BEEN CHARGED FOR A REPAIR OR FOR LUBRICATION TO BRAKES, ETC, WHEN THE SAME THING WAS DONE TO THESE BRAKES A FEW WEEKS AGO. *TR | |
| Make: | Hyundai |
| Model: | Sonata |
| Manufactured by: | Hyundai Motor Company |
| Year: | 2008 |
| Was a crash reported? | N |
| Was an injury reported? | 0 person(s) were injured. |
| Was a death reported? | 0 person(s) died. |
| Was a fire reported? | N |
| Location: | NORTH BRANCH, MN 55056 MN |
| Vehicle Identification Number (VIN): | 5NPET46C98H |
| Mileage: | 29975 miles. |
| Speed: | |
| Number of cylinders: | 4 |
| Vehicle type: | |
| Vehicle fuel: | GAS |
| Was a police report filed? | N |
| Tire size: | |
| Dealer name and location: | |
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