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Hyundai Sonata Exterior Lighting Safety Report | Nov 21, 2013
Reported on Nov 21, 2013
| NOV. 21, 1013 EXTERIOR LIGHTING TAIL LIGHT. I AM THE ORIGINAL OWNER OF A 2011 HYUNDAI SONATA (APPROX 28,000 MILES). I WALKED OUT TO MY PARKED CAR AND NOTICED THAT THE DRIVERS SIDE REAR TAIL LIGHT WAS HANGING BY SOME WIRES. I HAD PASSENGERS IN THE CAR AND THERE WAS NO IMPACT , ACCIDENT, OR ANYTHING ELSE TO CAUSE THE TAIL LIGHT TO POP OFF AND HANG BY SOME THREADS. UPON FURTHER INSPECTION I COULD SEE THAT THE PLASTIC STUDS WERE BROKE AND THE METAL STUD WAS DETACHED OR NEVER ATTACHED. THE FOLLOWING DAY I TOOK IT TO THE LAGUNA NIGUEL HYUNDAI DEALERSHIP THAT I PURCHASED IT FROM. ONE THE SERVICE ADVISORS ,346, CAME OUT AND LOOKED AT THE TAIL LIGHT. .HE SAW PLASTIC PIECES AROUND THE SCREWS THAT WERE CRACKED AND BROKEN OFF WHICH CAUSED THE TAIL LIGHT TO DISLODGE AND FALL OFF. HE SAID THAT I WAS FAULT AND HE WROTE ME AN ESTIMATE FOR $248.00. I AM OBVIOUSLY NOT AT FAULT. THE DEALERSHIP TAPED THE TAIL LIGHT ONTO THE BODY FRAME. I WAS VERY LUCKY THAT THE TAIL LIGHT DID NOT FALL OFF ,I DID NOT CAUSE AN ACCIDENT, IT WAS RAINING, AND THAT I WAS NOT PULLED OVER BY THE POLICE. I PHONED HYUNDAI TO FILE A CASE. I RECEIVED A PHONE CALL FROM THE DEALERSHIP ON 11/28/13. I WAS TOLD TO BRING THE CAR IN SO THAT THE SERVICE MANGER, [XXX] COULD LOOK AT THE CAR (VERY IN CONVENIENT, THE CAR HAD BEEN AT THEIR DEALERSHIP 3 DAYS PRIOR FOR SEVERAL HOURS WHILE THEY SERVICED 3 MORE RECALLS FOR THIS VEHICLE). [XXX] BASICALLY DID NOTHING EXCEPT WALK OUT TO THE CAR. HE DID NOT TAKE THE TAPE OFF TO INSPECT THE PROBLEM. HE TOLD ME THAT HE HAD BEEN TOUCH WITH HYUNDAI. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR | |
| Make: | Hyundai |
| Model: | Sonata |
| Manufactured by: | Hyundai Motor Company |
| Year: | 2011 |
| Was a crash reported? | N |
| Was an injury reported? | 0 person(s) were injured. |
| Was a death reported? | 0 person(s) died. |
| Was a fire reported? | N |
| Location: | LAGUNA BEACH CA |
| Vehicle Identification Number (VIN): | 5NPEC4AC0BH |
| Mileage: | 28000 miles. |
| Speed: | 0 MPH |
| Number of cylinders: | 4 |
| Vehicle type: | |
| Vehicle fuel: | GAS |
| Was a police report filed? | N |
| Tire size: | |
| Dealer name and location: | |
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