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Hyundai Sonata Exterior Lighting Safety Report | Feb 26, 2013
Reported on Feb 26, 2013
| ADD ME TO THE GROWING LIST OF TAIL LIGHT ISSUES. MY TAILLIGHT WAS FOUND HANGING FOR NO APPARENT REASON. WHEN I TOOK IT TO THE DEALERSHIP FOR WARRANTY REPLACEMENT, PICTURES WERE TAKEN AND FORWARDED TO THEIR REP AS THE DEALER HAD NOT SEEN THIS ISSUE BEFORE AND THEY WERE LOOKING FOR AUTHORIZATION. ALTHOUGH THERE WAS NO EXTERIOR DAMAGE TO THE TAILLLIGHT, THE INSIDE PLASTIC WHERE IT IS MOUNTED TO THE CAR WAS ALL BROKEN UP. A DETERMINATION WAS MADE BY SOMEONE WHO HAD NOT EVEN SEEN THE VEHICLE TO DENY WARRANTY WORK DUE TO DAMAGE. THERE IS NO DAMAGE TO MY CAR! THE DEALER OFFERED TO INSTALL THE TAILLIGHT AT NO CHARGE IF I WOULD BUY THE PART. I DIDN'T FEEL THAT I SHOULD PAY $182 FOR A NEW TAILLIGHT AND THEY OFFERED TO FIND ME ONE USED. WHAT DOES THAT TELL YOU? I WAS ABLE TO FIND AN AFTERMARKET REPLACEMENT FOR $61 AND THEY WILL INSTALL FOR FREE. HOW FOOLISH OF HYUNDAI TO LOSE A CUSTOMER FOR A CHEAP REPAIR. WHAT GOOD IS THEIR WARRANTY IF THEY DON'T HONOR IT? AND, BY THE WAY, THEY DON'T RECOGNIZE YOUR WEBSITE WITH ALL OTHERS WHO HAVE ISSUES. | |
| Make: | Hyundai |
| Model: | Sonata |
| Manufactured by: | Hyundai Motor Company |
| Year: | 2011 |
| Was a crash reported? | N |
| Was an injury reported? | 0 person(s) were injured. |
| Was a death reported? | 0 person(s) died. |
| Was a fire reported? | N |
| Location: | SUGAR GROVE IL |
| Vehicle Identification Number (VIN): | |
| Mileage: | |
| Speed: | |
| Number of cylinders: | |
| Vehicle type: | |
| Vehicle fuel: | |
| Was a police report filed? | N |
| Tire size: | |
| Dealer name and location: | |
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