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Hyundai Sonata Exterior Lighting Safety Report | May 17, 2008
Reported on May 17, 2008
| I BOUGHT A BRAND NEW 2008 HYUNDAI SONATA IN NOVEMBER OF 2007. I RECEIVED A LETTER IN THE MAIL BACK IN EARLY 2008 ABOUT THE RECALL ON THE AIRBAG SENSOR. I TOOK THE CAR IN A NUMBER OF TIMES AND THE DEALERSHIP SAID THERE WAS NO ISSUE. I TOOK THE CAR IN ANOTHER TIME AND THE DEALERSHIP SAW THE DEFECT. WHAT HAPPENS IS THE PASSENGER AIRBAG WILL COME ON SAYING THE PASSENGER AIRBAG IS OFF, EVEN IF THERE IS AN ADULT OVER 150LBS SITTING IN THE SEAT IN THE UP-RIGHT POSITION. THE DEALERSHIP SENT THE SEAT TO SOME PLACE IN CALIFORNIA TO BE FIXED AND THEN WAS RETURNED AFTER THREE DAYS. I GOT THE CAR BACK AND I WAS STILL HAVING THE SAME ISSUES. I TOOK THE CAR BACK TO THE DEALERSHIP AGAIN A NUMBER OF TIMES TO GET THE ISSUE FIXED. I SHOWED THEM PICTURES AND VIDEOS BUT THEY TOLD ME THERE WAS NO ISSUE WITH THE AIRBAG. MY SALES-WOMAN SUGGESTED THAT I FILE THE LEMON LAW ON THE CAR. SHE SAID THAT AS LONG AS I WAS STILL UNDER THE WARRANTY THAT I WOULD BE ELIGIBLE FOR THE LEMON LAW. I CALLED THE HOTLINE NUMBER SHE GAVE ME AND THEY SAID I JUST MISSED THE DEADLINE BY ONE MONTH. THE REP FOR THE LEMON LAW SAID I HAD TWO YEARS PLUS 60 DAYS TO FILE. MY DEADLINE WOULD OF BEEN JANUARY OF 2009. I CALLED THE HOTLINE IN FEBRUARY OF 2009. THEY REFERRED ME TO THE BBB AUTO LINE. THE ONLY THING BBB DID FOR ME WAS CONTACT HYUNDAI TO SET UP AN APPOINTMENT WITH ME FOR THE DISTRICT PARTS MANAGER TO LOOK AT THE CAR. THE FIRST APPOINTMENT WAS GIVEN TO ME WITH TWO DAYS NOTICE. I CALLED THE DEALERSHIP TO LET THEM KNOW THAT I WAS NOT ABLE TO MAKE THE APPOINTMENT ON SUCH SHORT NOTICE. I AM A MANAGER OF A STORE AND I WORK 9AM-6PM EVERYDAY EXCEPT SUNDAYS. I WAS TOLD THAT HYUNDAI WOULD SCHEDULE ANOTHER APPOINTMENT WITH ME BUT I HAVE YET TO HEAR FROM THEM. I WAS ALSO TOLD THAT THE DISTRICT PARTS MANAGER WOULD NOT ARRIVE BEFORE 9:30AM AND THE DEALERSHIP CLOSES BEFORE I WOULD HAVE A CHANCE TO GET THERE IN THE EVENINGS AND THEY ARE CLOSED ON SUNDAYS. I ALSO RECENTLY FOUND TWO MORE RECALLS ISSUED FOR MY CAR FOR THE HEADLIGHTS. *TR | |
| Make: | Hyundai |
| Model: | Sonata |
| Manufactured by: | HYUNDAI MOTOR COMPANY |
| Year: | 2008 |
| Was a crash reported? | N |
| Was an injury reported? | |
| Was a death reported? | |
| Was a fire reported? | N |
| Location: | NORTH PORT FL |
| Vehicle Identification Number (VIN): | 5NPET46F68H |
| Mileage: | |
| Speed: | |
| Number of cylinders: | |
| Vehicle type: | |
| Vehicle fuel: | |
| Was a police report filed? | N |
| Tire size: | |
| Dealer name and location: | |
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