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Ford Mustang Power Train Safety Report | May 31, 2011
Reported on May 31, 2011
| I BOUGHT A 2012 MUSTANG GT PREMIUM IN APRIL. STARTING AT ABOUT 2000 MILES, MY CAR HAS HAD A LARGE THUNK WHEN SHIFTING FROM 1ST TO 2ND GEAR, OCCASIONALLY CAUSING A LOCK-OUT. USUALLY, THIS LOCKOUT OCCURS AT LOW SPEEDS (I.E. UNDER 15 MPH) OR OCCASIONALLY WILL OCCUR WHEN STOPPED THIS ISSUE HAS BEEN REPORTED TO THE LOCAL DEALERSHIP A TOTAL OF 3+ TIMES, WITH THE FIRST ACTION BEING A REPLACEMENT OF THE FLUID PER THE TSB. WHILE THIS IMPROVED THE ISSUE, IT DID NOT RESOLVE IT. THE SECOND TIME IT WAS DROPPED OFF, ONE OF THE SERVICE CONSULTANTS RECOGNIZED THE ISSUE. I REMOVED THE CAR FROM THE DEALERSHIP SINCE I WAS GOING ON A LONG VACATION WITH THE CAR. AFTER DROPPING IT OFF THE THIRD TIME, THE ISSUE WAS RECOGNIZED AGAIN (AFTER MUCH DELAY). THE DEALERSHIP TESTED ANOTHER CAR OF SIMILAR MILES, WHICH WAS NOTCHY BUT NOT TO THE EXTENT OF MY OWN VEHICLE. REGARDLESS, IT WAS NOT FOUND TO BE EXCESSIVE. I ESCALATED MY CLAIM THROUGH A FORD SERVICE REP WHO SUBSEQUENTLY CALLED AND EXPLAINED THAT IT WAS NOT EXCESSIVE ENOUGH AND THAT THE DEALER COULD NOT REPLICATE THE PROBLEM TO THE EXTENT I EXPERIENCE. I PROCEEDED TO REQUEST A TEST DRIVE WITH THE OTHER VEHICLE AND NOTICED THE SIMILAR FEEL, BUT NONE OF THE NOISE OR LOCK-OUT. I AGREED TO DRIVE ANOTHER COLLECTION OF MILES, BUT THE LOCK-OUT IS STILL PRESENT AT REGULAR INTERVALS, LEADING ME TO BELIEVE THIS IS A SYSTEMATIC SAFETY ISSUE. *TR | |
| Make: | Ford |
| Model: | Mustang |
| Manufactured by: | FORD MOTOR COMPANY |
| Year: | 2012 |
| Was a crash reported? | N |
| Was an injury reported? | |
| Was a death reported? | |
| Was a fire reported? | N |
| Location: | FORT WAYNE IN |
| Vehicle Identification Number (VIN): | 1ZVBP8CF2C5 |
| Mileage: | 2000 miles. |
| Speed: | 0 MPH |
| Number of cylinders: | 8 |
| Vehicle type: | |
| Vehicle fuel: | GAS |
| Was a police report filed? | N |
| Tire size: | |
| Dealer name and location: | |
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