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Ford Mustang Power Train Manual Transmission Safety Report | Nov 15, 2010
Reported on Nov 15, 2010
| VEHICLES HAS BEEN TO DEALER TWICE DUE TO 1) TRANSMISSION GRINDING FROM 1ST TO 2ND; 2) DIFFICULT ENGAGING INTO 3RD GEAR - BEEN LOCKED OUT, UNABLE TO GET INTO 3RD GEAR ON NUMEROUS OCCASIONS; 3) CLUTCH HAS GRABBED ON SEVERAL OCCASIONS SHIFTING FROM 1ST TO 2ND CAUSING THE ENTIRE CAR TO SHUDDER 4) ON SEVERAL OCCASIONS, UNABLE TO SHIFT INTO ANY GEAR WHILE ACCELERATING. HAD TO REPEATEDLY PUMP THE CLUTCH IN ORDER TO SHIFT GEARS; 5) UNABLE TO GET INTO 1ST GEAR AFTER COMING TO A DEAD STOP 6) DIFFICULTY GETTING INTO REVERSE. 1ST TIME I TOOK THE VEHICLE IN DEALER SAID THEY COULDN'T REPLICATE THE PROBLEM AND TRIED TO BLAME IS ON THE DRIVER. WHEN OWNER TRIED TO EXPLAIN IN DETAIL EXACTLY WHAT WAS HAPPENING W/ VEHICLE, DEALER REFUSED TO DOCUMENT THE ADDITIONAL INFORMATION. 2ND TIME I TOOK IT TO DEALER, DEALER TECHNICIAN IDENTIFIED CONCERN. FORD TECHNICIAN CAME OUT AND VERIFIED CONCERN REGARDING GRINDING, HESITATION GETTING INTO GEARS. TECHNICIAN BLED AND VACUUMED THE CLUTCH BUT THE PROBLEM REMAINS. REGIONAL CUSTOMER MANAGER WAS SUPPOSED TO CONTACT OWNER REGARDING POSSIBLE FIXES. REGIONAL CUSTOMER SERVICE MANAGER WILL NO LONGER RESPOND TO EMAILS. CALLED FORD HEADQUARTERS LAST WEEK TO LODGE A COMPLAINT AND THEY SAID SOMEONE WOULD GET BACK TO ME WITHIN 48 HOURS. TOMORROW WILL BE ONE WEEK...STILL HAVEN'T HEARD ANYTHING. ONE OF THESE DAYS I'M GOING TO GET REAR ENDED DUE TO BEING ABLE TO SHIFT PROPERLY. *TR | |
| Make: | Ford |
| Model: | Mustang |
| Manufactured by: | FORD MOTOR COMPANY |
| Year: | 2011 |
| Was a crash reported? | N |
| Was an injury reported? | |
| Was a death reported? | |
| Was a fire reported? | N |
| Location: | LAGUNA HILLS CA |
| Vehicle Identification Number (VIN): | 1ZVBP8CF3B5 |
| Mileage: | 2100 miles. |
| Speed: | |
| Number of cylinders: | 8 |
| Vehicle type: | RWD |
| Vehicle fuel: | |
| Was a police report filed? | N |
| Tire size: | |
| Dealer name and location: | |
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