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Ford Escape Visibility Safety Report | Jan 20, 2011



Reported on Jan 20, 2011


THIS IS A MORE DETAILED DESCRIPTION OF THE OCCURRENCE: I WAS ABOUT TO LEAVE WORK, TEMPERATURE AT 27 F. I LOADED GEAR IN MY TRUNK OF THE VEHICLES NOT USING THE RAISED GLASS OPTION, BUT THE FULL DOOR. UPON CLOSING THE DOOR, THE REAR WINDSHIELD SHATTERED AND THE GLASS FELL ON MY HAND ON THE WAY DOWN, CUTTING IT UP. THE PISTON RODS ON EITHER SIDE BOTH BROKE OUT...LOOKS LIKE THE PLASTIC CRACKED ON BOTH. PRIOR TO SHATTERING, THE WINDOW APPEARED TO HAVE BUBBLES IN IT. DEALER SAID THAT IT WAS NORMAL AND COSMETIC. FORD EXTENDED WARRANTY AND CUSTOMER SUPPORT HAVE SAID THAT THEIR GLASS IS NOT COVERED BY WARRANTY...SO MILE 1, IF IT SHATTERS LIKE THIS, THE CONSUMER IS HELD LIABLE. FILING WITH INSURANCE COMPANY AND LOOKING FOR A COMPANY THAT WILL COVER A WINDOW FAILURE. *TR
Make: Ford
Model: Escape
Manufactured by: FORD MOTOR COMPANY
Year: 2011
Was a crash reported? N
Was an injury reported? 1 person(s) were injured.
Was a death reported? 0 person(s) died.
Was a fire reported? N
Location: SPOKANE WA
Vehicle Identification Number (VIN): 1FMCU9EG5AK
Mileage: 11342 miles.
Speed: 0 MPH
Number of cylinders:
Vehicle type:
Vehicle fuel:
Was a police report filed? N
Tire size:
Dealer name and location:
Previous Report:Visibility Next Report:Vehicle Speed Control

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