Car-and-Safety.com
Ford Escape Visibility Safety Report | Nov 25, 2010
Reported on Nov 25, 2010
| I WAS CLOSING THE BACK HATCH ON MY 5 WEEK OLD 2011 FORD ESCAPE WHEN THE BACK GLASS SHATTERED EVERYWHERE. I CONTACTED FORD MOTOR COMPANY AND THEY RELATED TO ME THAT THE BACK GLASS WAS NOT COVERED. SO, OF COURSE I HAD TO RE-PLACE MY BACK GLASS FOR APPROX $400. EXACTLY 2 DAYS AFTER THE NEW GLASS WAS INSTALLED, IT HAPPENED AGAIN. WHEN CLOSING THE LIFTGATE THE BACK GLASS SHATTERED. THIS TIME THE GLASS COMPANY REPLACED IT FOR FREE, BUT WHEN CONTACTING THE FORD COMPANY AND DEALERSHIP THEY WERE VERY RUDE AND DISRESPECTFUL. AFTER CONTACTING THE BETTER BUSINESS BUREAU, STILL NOTHING WAS DONE. IT HAS NOT HAPPENED SINCE, BUT NOW I TRY NOT TO PUT ANYTHING INTO THE BACK OF MY CAR SO I DON'T HAVE TO LIFT THE HATCH. *TR | |
| Make: | Ford |
| Model: | Escape |
| Manufactured by: | FORD MOTOR COMPANY |
| Year: | 2011 |
| Was a crash reported? | N |
| Was an injury reported? | |
| Was a death reported? | |
| Was a fire reported? | N |
| Location: | CORDOVA IL |
| Vehicle Identification Number (VIN): | |
| Mileage: | |
| Speed: | 0 MPH |
| Number of cylinders: | |
| Vehicle type: | |
| Vehicle fuel: | |
| Was a police report filed? | N |
| Tire size: | |
| Dealer name and location: | |
| Previous Report:Visibility | Next Report:Fuel System, Gasoline |