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Chevrolet Malibu Equipment Mechanical Jacks Safety Report | July 16, 2013
Reported on July 16, 2013
| ON MY WAY TO WORK TODAY I HAD A FLAT TIRE, WHICH RESULTED IN ME HAVING TO CALL ONSTAR BECAUSE THERE WAS NO SPARE OR JACK IN THE TRUCK. ONCE I CALLED ON STAR IT TOOK THEM THREE TIMES CALLING ME BACK TO GET ROAD SIDE ASSISTANCE ON THE PHONE. I WAS STUCK FOR TWO AND A HALF HOURS BEFORE THE TOW TRUCK EVEN ARRIVED. ONCE THE TOW TRUCK DRIVER ARRIVED I ASKED HIM WHAT HAPPENED TO ROAD SIDE ASSISTANCE HE TOLD ME THAT ON STAR JUST CALLED HIS OFFICE AND TOLD THEM THAT I NEEDED A TOW TRUCK TO TOW MY CAR THAT I ONLY HAD A FLAT TIRE. THAT COULD HAVE BEEN FIXED IF I WOULD HAVE HAD A SPARE TIRE INSTEAD OF A CAN OF GOO AND A TIRE PUMP. ONCE THE TOW TRUCK DRIVER GOT MY CAR LOADED THAT IS WHEN I LEANED THAT I COULD NOT RIDE IN THE TOW TRUCK. SO AFTER BEING STRANDED ON SIDE OF THE ROAD FOR TWO HOURS HAD TO WAIT ON A RIDE HOME AND THE DEALERSHIP CLOSED AT 5 PM SO, I STILL CAN'T GET MY CAR UNTIL THE NEXT DAY BECAUSE OF A FLAT TIRE THAT COULD HAVE BEEN AVOIDED IF I HAD A SPARE TIRE. SO, I COULDN'T MAKE IT TO WORK AND I HAD TO THUMB A RIDE HOME BECAUSE OF GM WANTING TO SAVE .4 MPG OF GAS BY TAKING AWAY THE SPARE TIRE AND JACK. *TR | |
| Make: | Chevrolet |
| Model: | Malibu |
| Manufactured by: | General Motors LLC |
| Year: | 2013 |
| Was a crash reported? | N |
| Was an injury reported? | |
| Was a death reported? | |
| Was a fire reported? | N |
| Location: | DE BERRY TX |
| Vehicle Identification Number (VIN): | |
| Mileage: | |
| Speed: | |
| Number of cylinders: | |
| Vehicle type: | |
| Vehicle fuel: | |
| Was a police report filed? | N |
| Tire size: | |
| Dealer name and location: | |
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