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Chevrolet Equinox Engine And Engine Cooling Safety Report | Sept 22, 2011
Reported on Sept 22, 2011
| I STARTED MY NEW CAR UP TO LEAVE THE GARAGE @ WORK AND MY CAR STALLED 4 TIMES .I TURNED OFF THE CAR EACH TIME AND RESTARTED THE CAR. I WASN'T SURE WHAT WAS HAPPENING TO MY CAR. I WAS GOING DOWN THE RAMP AND THE CAR WOULD STALLED AGAIN. FINALLY I WAS AT THE CASHIER BOOTH AND THE CAR STOPPED MOVING. AGAIN TURNED OFF THE CAR AND RESTARTED. IT FINALLY MOVED. WENT TO THE GROCERY STORE AND RETURNED TO THE CAR AND DROVE AWAY. I GLANCED DOWN @ MY DASHBOARD AND NOTED THE INDICATOR LIGHT WAS ON. IMMEDIATELY BECAME CONCERN AND CALLED ONSTAR TO DO A DIAGNOSTIC. I WAS TOLD THAT IT WAS ENGINE PROBLEM AND THAT I NEED TO GET THE CAR TO NEAREST SERVICE CENTER AND FOLLOWED UP. I DROVE THE CAR DOWN THE MAJOR HIGHWAY VERY NERVOUSLY AND SLOWLY HOPING THAT THE CAR WOULDN'T STALL OR GET REAR ENDED TO DEALERSHIP. I PRESENTED THE PROBLEM TO THE REP. HE ASKED ME IF I WAS EVER TOLD BY THE DEALERSHIP THAT A RECALL WAS DONE ON THE ENGINE MODULE AND I TOLD HIM I DIDN'T RECEIVE PROPER NOTIFICATION. I PURCHASED THE CAR JULY 18, 2011. THE RECALL WAS DONE JUNE 13, 2011. I WAS SHOCKED THAT CHEVROLET DIDN'T INFORM ME PRIOR TO PURCHASING CAR. HE ALLOWED ME TO LEAVE THE CAR AND OFFER ME A LOANER AND WOULD HAVE MECHANICS WORK ON CAR THE FOLLOWING DAY. I CONTACTED DEALERSHIP AND LEFT A MESSAGE AS WELL AS THE CUSTOMER RELATIONS DEPT. I RECEIVED A CALL THAT FRIDAY THAT THE PART WAS INSTALLED. I DIDN'T FEEL COMFORTABLE RIDING THIS CAR, AFTER THAT AND MADE IT KNOWN TO THE REPRESENTATIVE. I AM REQUESTING ASSISTANCE IN THIS MATTER. *TR | |
| Make: | Chevrolet |
| Model: | Equinox |
| Manufactured by: | GENERAL MOTORS LLC |
| Year: | 2011 |
| Was a crash reported? | N |
| Was an injury reported? | |
| Was a death reported? | |
| Was a fire reported? | N |
| Location: | COLUMBUS NJ |
| Vehicle Identification Number (VIN): | 2GNALDEC7B1 |
| Mileage: | |
| Speed: | 10 MPH |
| Number of cylinders: | 4 |
| Vehicle type: | |
| Vehicle fuel: | GAS |
| Was a police report filed? | N |
| Tire size: | |
| Dealer name and location: | |
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