Car-and-Safety.com
Chevrolet Equinox Electronic Stability Control Safety Report | Dec 17, 2013
Reported on Dec 17, 2013
| I WAS STOPPED AT STOPLIGHT AT 8PM THE CAR SHOOK AS I STARTED TO TURN LEFT AND THE STABILITY CONTROL LIGHT CAME ON THEN LOW POWER ENGINE LIGHT CAME ON IN MY 2011 EQUINOX. THE CAR POWERED DOWN TO 2 MPH, IT WOULD NOT ACCELERATE SO I TURNED INTO A PARKING LOT, SHUT THE CAR OFF AND TURNED IT BACK ON SAME THING HAPPENED AGAIN. I CALLED ONSTAR AND HAD THE CAR TOWED TO PHILLIPS CHEVROLET (GREAT SERVICE) IN FRANKFORT, IL. THE SERVICE MANAGER CALLED AND TOLD ME THAT THE THROTTLE BODY HAD TO BE REPLACED. I HAD THE EXTENDED WARRANTY SO THE COST WAS $100.00 TO ME, WITHOUT THE WARRANTY IT WOULD HAVE BEEN $600.00 TO FIX. I ASKED IF HE HAS REPLACED MANY THROTTLE BODIES IN THIS MODEL CAR HE SAID QUITE A FEW. THE CAR WAS FIXED. I EMAILED CHEVROLET AND ASKED HOW MANY THROTTLE BODIES HAVE BEEN REPLACED IN ALL CARS, THEY SAID NO RECALLS ON THIS CAR. I WAS UNSATISFIED WITH THEIR ANSWER, THAT WAS NOT MY QUESTION. CHEVROLET CALLED ME BACK AND SAID THAT A PERSON WOULD CALL ME ABOUT MY CONCERN. THEY CALLED AND TOLD ME THE SAME STORY, NO RECALLS AND THE DEALER COULD HAVE BEEN LYING TO ME, WHICH MADE ME UPSET. I ASKED TO SPEAK WITH A SUPERVISOR AND HE TOLD THERE WERE NO RECORDS KEPT OF HOW MANY THROTTLE BODIES HAVE BEEN REPLACED, WHICH I DO NOT BELIEVE. HE ALSO TOLD ME ABOUT A FUEL PUMP PROBLEM THAT CHEVY WOULD FIX ONLY IF MY CAR HAD A PROBLEM AND A CHAIN BELT PROBLEM THAT COULD A CAUSE SERIOUS PROBLEM TO THE ENGINE IF THE CAR SHOWED SYMPTOMS. I WAS NOT HAPPY WITH THAT ANSWER EITHER. I WILL TAKE MY CAR IN FOR A CHAIN BELT AND FUEL PUMP CHECK NOW THAT I AM AWARE OF THE POTENTIAL PROBLEM. THE SUPERVISOR TOLD ME THAT I WOULD HAVE TO CONTACT YOUR AGENCY ABOUT MY CONCERN. I WOULD LIKE AN ANSWER TO MY ORIGINAL QUESTION, HOW MANY THROTTLE BODIES HAVE BEEN REPLACED IN CHEVROLET CARS? WHY DID THIS HAPPEN AND WILL A RECALL BE ISSUED? THANK YOU. | |
| Make: | Chevrolet |
| Model: | Equinox |
| Manufactured by: | General Motors LLC |
| Year: | 2011 |
| Was a crash reported? | N |
| Was an injury reported? | 0 person(s) were injured. |
| Was a death reported? | 0 person(s) died. |
| Was a fire reported? | N |
| Location: | TINLEY PARK IL |
| Vehicle Identification Number (VIN): | 2GNALBEC0B1 |
| Mileage: | 42300 miles. |
| Speed: | 5 MPH |
| Number of cylinders: | |
| Vehicle type: | |
| Vehicle fuel: | |
| Was a police report filed? | N |
| Tire size: | |
| Dealer name and location: | |
| Previous Report:Electronic Stability Control | Next Report:Power Train |