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Chevrolet Equinox Electrical System Safety Report | Mar 19, 2013
Reported on Mar 19, 2013
| AFTER DRIVING THE 2013 EQUINOX OFF THE DEALER LOT WITH 5 MILES ON THE SPEEDOMETER, THE RADIO SCREEN BEGAN TO SCRAMBLE. A FEW DAYS LATER, THE BACKUP SCREEN DID NOT WORK, AND GOES BLANK, THE RADIO SCREEN BEGINS TO FLICKER, SCRAMBLES, AND BLANKS OUT. CONTACTED THE DEALER AND THAT FRIDAY THE DEALER CHECKED IT AND ORDERED THE PART. ON APRIL 19, AT THE DEALER WE WERE TOLD THEY ORDERED THE WRONG PART, NO EXPLANATION NO COMMUNICATION. ON MAY 10 RETURNED TO DEALER AND THEY REPLACED THE RADIO SCREEN. ON THE WAY HOME THE RADIO SCREEN FLICKERED. THE FOLLOWING DAY THE BACKUP CAMERA DID NOT WORK. CONTACTED THE GENERAL MANAGER ON MAY 11 AND WAS TOLD THEY WOULD GET BACK WITH US THE FOLLOWING MONDAY. WE CALLED MAY 16TH AND THE GM GAVE A LAME EXCUSE, ON MAY 17 WE ARE RETURNING TO THE DEALER TO GET THE PROBLEM RESOLVED. WE LIVE 70 MILES FROM THE DEALER. A $28K PURCHASE AND NO ONE CAN FIGURE IT OUT NOR OWN UP TO THE FACT THAT THEY HAVE LOUSY SERVICE AND COMMUNICATION SKILLS. SIGNED DISAPPOINTED IN GM PRODUCTS! *TR | |
| Make: | Chevrolet |
| Model: | Equinox |
| Manufactured by: | General Motors LLC |
| Year: | 2013 |
| Was a crash reported? | N |
| Was an injury reported? | 0 person(s) were injured. |
| Was a death reported? | 0 person(s) died. |
| Was a fire reported? | N |
| Location: | CONNERSVILLE IN |
| Vehicle Identification Number (VIN): | 1GNALDEKXDZ |
| Mileage: | 300 miles. |
| Speed: | 0 MPH |
| Number of cylinders: | 4 |
| Vehicle type: | |
| Vehicle fuel: | BIFUEL |
| Was a police report filed? | N |
| Tire size: | |
| Dealer name and location: | |
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