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Chevrolet Camaro Air Bags Safety Report | June 28, 2011
Reported on June 28, 2011
| [XXX] MARCH 7, 2012 GM PO BOX 33170 DETROIT, MI 48232-5170 RE: CASE [XXX] GREETINGS: I WISH TO FILE A FORMAL COMPLAINT REGARDING MY 2011 CAMARO 2SS/RS CONVERTIBLE. THE SAFETY CRITICAL PASSENGER AIR BAG (INFLATABLE RESTRAINT) DOES NOT WORK PROPERLY AND READS OFF WHEN A PASSENGER IN EXCESS OF 160 LBS IS IN THE PASSENGER SEAT. THIS PROBLEM IS INTERMITTENT, ABOUT 50% OF THE TIME, BUT REPRODUCIBLE. IT HAS BEEN ACKNOWLEDGED AND REPRODUCED ON MULTIPLE OCCASIONS BY CERTIFIED GM MECHANICS AT FREEWAY CHEVROLET IN CHANDLER, ARIZONA, WITH MULTIPLE EMPLOYEES OF FREEWAY CHEVROLET OF VARYING WEIGHTS IN THE PASSENGER SEAT. I HAVE SUMMARIZED THE REPAIR ATTEMPTS BELOW: DATEDAYS OUT OF SERVICEMILEAGECOMMENTS 6/28/201131,475MODULE REPLACEMENT 9/15/201122,246SENSOR AND MODULE REPLACEMENT 10/19/201122,856SENSOR REPLACEMENT 12/21/2011143,916REPROGRAM MODULE. SERVICE REP ABLE TO REPRODUCE PROBLEM ON THIS CAR BUT NO OTHER IDENTICAL MODELS WITH MULTIPLE PASSENGERS AND WEIGHTS. 3/5/201224,854REPRODUCED CONNECTED TO ODBC INTERFACE AT FREEWAY CHEVROLET WITH 160 LB PASSENGER IN CAR (MY WIFE). LEVEL 4 INDICATED ON ODBC (NON ADULT PASSENGER PRESENT). WIFE EXITED AND RE-ENTERED PASSENGER SEAT. LEVEL 6 INDICATED ON ODBC. WIFE SAT IN IDENTICAL CAR ON LOT AND PROBLEM COULD NOT BE REPRODUCED. THE LATEST RESPONSE ADVISED BY SHANE SCHMITT OF GM IS THE VEHICLE IS FUNCTIONING AS DESIGNED. THIS RESPONSE IS UNACCEPTABLE BECAUSE: 1.A 160 LB ADULT PASSENGER MUST ACTIVATE THE AIR BAG SENSOR. 2.THE ISSUE IS INTERMITTENT (ABOUT 50% OF THE TIME). THE SAME PERSON SHOULD NOT BE CLASSIFIED AS LEVEL 4 AND LEVEL 6 WITH THE SEAT IN THE IDENTICAL POSITION AND NO CHANGE IN BODY POSITION. 3.THIS INTERMITTENT ISSUE COULD NOT BE REPRODUCED IN ANY OTHER GM VEHICLE, INCLUDING AN IDENTICAL MODEL. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR | |
| Make: | Chevrolet |
| Model: | Camaro |
| Manufactured by: | GENERAL MOTORS LLC |
| Year: | 2011 |
| Was a crash reported? | N |
| Was an injury reported? | |
| Was a death reported? | |
| Was a fire reported? | N |
| Location: | PHOENIX AZ |
| Vehicle Identification Number (VIN): | 2G1FK3DJ4B9 |
| Mileage: | 1475 miles. |
| Speed: | 0 MPH |
| Number of cylinders: | 8 |
| Vehicle type: | |
| Vehicle fuel: | GAS |
| Was a police report filed? | N |
| Tire size: | |
| Dealer name and location: | |
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