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Volkswagen Jetta Power Train Safety Report | Oct 09, 2013



Reported on Oct 09, 2013


THE JETTA WAS BEING TEST DRIVEN BY QTM FROM VOA WITH PASSENGER RICK NELSON, SERVICE MANAGER OF BOB BAKER VOLKSWAGEN VW WHEN GETTING ON THE 5 FREEWAY ON THE LAS FLORAS ON RAMP WHEN THE CAR SHIFTED BETWEEN 3RD AND 4TH GEAR THE ENGINE MISSED. THE QTM COMMENTS ON THE MISS AND STATES THAT HE DOESN'T THINK IT TRIGGERED A FULL MISFIRE, BUT THEN INQUIRED TO RICK NELSON ABOUT THE TSB THAT LISA HAS REGARDING MISFIRE, TSB 01-13-14. QTM ALSO EXPERIENCED AND ACKNOWLEDGED LOSS OF POWER AND THROTTLE RESPONSE AT APPROXIMATELY 60 MPH WHILE HE WAS DRIVING NORTH ON THE 5 FREEWAY. THE QTM AND RICK NELSON AGREE TO OPEN A VTA AND THE QTM STATES THAT HE WILL TAKE IT OVER AND PUT HIS NOTES IN IT. THESE ARE THE ISSUES THAT I CONTINUE TO EXPERIENCE WITH THE CAR AND WHY I BROUGHT THE CAR IN FOR SERVICE. THE ODD THING IS THAT THE SERVICE INVOICE GENERATED AND GIVEN TO ME STATED THAT THERE WERE NO ISSUES FOUND DURING THE TEST DRIVE. THE STATEMENTS ON THE SERVICE INVOICE ARE FRAUDULENT AND IN DIRECT CONFLICT WITH THE STATEMENTS MADE BY THE QTM AND SERVICE MANAGER DURING THE TEST DRIVE. I CONTINUE TO EXPERIENCE THE CAR MISSING WHILE IN SPORT MODE AND LOSS OF THROTTLE RESPONSE WHILE IN DRIVE.. THE STATUS OF THE VTA AND ITS CONTENTS ARE UNDER INVESTIGATION. AS FAR AS THE REPUTATION OF THE QTM FROM VOA AND THE DEALERSHIP AND ITS SERVICE DEPARTMENT AT BOB BAKER VW, I THINK THEIR FRAUDULENT STATEMENTS ON MY SERVICE INVOICE SPEAK FOR THEMSELVES. .
Make: Volkswagen
Model: Jetta
Manufactured by: Volkswagen of America, Inc.
Year: 2013
Was a crash reported? N
Was an injury reported? 0 person(s) were injured.
Was a death reported? 0 person(s) died.
Was a fire reported? N
Location: CARLSBAD CA
Vehicle Identification Number (VIN): 3VW2K7AJ6DM
Mileage: 2998 miles.
Speed: 60 MPH
Number of cylinders: 4
Vehicle type: FWD
Vehicle fuel: GAS Fuel injection.
Was a police report filed? N
Tire size:
Dealer name and location: BOB BAKER VOLKSWAGEN CARLSBAD CA 92008
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