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Toyota Sienna Structure Body Door Safety Report | Oct 01, 2010
Reported on Oct 01, 2010
| IN FALL 2010 THE PASSENGER SIDE REAR SLIDING DOOR IN MY 2004 TOYOTA SIENNA, WHICH IS AUTOMATIC, BEGAN NOT OPENING AND NOT CLOSING WHEN THE AUTOMATIC BUTTON WAS PUSHED OR WHEN THE HANDLE WAS PULLED WHICH AUTOMATICALLY TRIGGERS THE MOTOR TO START. I FIGURED IT WAS THE MOTOR GOING BAD SO I TURNED IT OFF AND BEGAN USING IT MANUALLY. I TOOK IT INTO A TOYOTA DEALERSHIP IN JANUARY 2011. I WAS TOLD IT WOULD COST $80 FOR A DIAGNOSTIC TEST WHICH I COULDN'T AFFORD AT THE TIME. HE SAID DEPENDING ON WHAT THEY FOUND A NEW MOTOR AND CABLE COULD RUN ANYWHERE BETWEEN $500 AND $1800. HE THEN TOLD ME THAT SOMETIMES DIRT GETS BUILT UP IN THE TRACK OF THE DOOR WHICH CAN MAKE IT HARD FOR THE MOTOR TO OPEN/CLOSE AND HE SHOWED ME HOW TO WASH IT OUT. I DID BUT IT DIDN'T HELP. I CONTINUED TO USE IT MANUALLY. IN THE SPRING OF 2011 THE DOOR GOT JAMMED PART WAY OPEN. I COULD NOT GET IT TO OPEN OR CLOSE. AFTER LOOKING AT THE DOOR MYSELF I NOTICED A BOLT ON THE BACK OF THE DOOR WHERE THE CABLE RUNS LOOKED LOOSE AND WHEN I FINALLY GOT THE DOOR TO SHUT, I WATCHED THE CABLE AND SAW THAT IT WAS NOT WORKING AS IT SHOULD. I TOOK IT TO A MECHANIC WHO REPLACED THE BOLT, THIS MECHANIC SAID THAT THE MOTOR WAS WORKING FINE. IT WAS A CABLE ISSUE. I DECIDED TO STOP USING THE DOOR COMPLETELY BECAUSE I WAS WORRIED THE CABLE WOULD BREAK OR IT WOULD RUIN THE MOTOR. ON MARCH 13, 2012 WHILE WE WERE IN ANOTHER CITY A FRIEND UNKNOWINGLY OPENED THE DOOR AND IT GOT STUCK OPEN AGAIN. IT WAS STUCK OPEN ABOUT 6 INCHES. WE WERE STUCK IN ANOTHER CITY WITH NO WAY TO GET HOME. I HAVE SINCE FOUND COUNTLESS REPORTS ONLINE ABOUT THIS ISSUE IN 2004-2007 TOYOTA SIENNAS. WHY ISN'T THERE A RECALL? CLEARLY THIS IS A SAFETY ISSUE. WHAT IF THERE WAS A CAR ACCIDENT/FIRE AND WE COULD NOT ESCAPE BECAUSE THAT DOOR WOULD NOT OPEN -- I HAVE 3 KIDS IN CARSEATS STILL. OR A CHILD ACCIDENTALLY OPENS THE DOOR WHILE ITS MOVING AND IT GETS STUCK. *TR | |
| Make: | Toyota |
| Model: | Sienna |
| Manufactured by: | TOYOTA MOTOR CORPORATION |
| Year: | 2004 |
| Was a crash reported? | N |
| Was an injury reported? | 0 person(s) were injured. |
| Was a death reported? | 0 person(s) died. |
| Was a fire reported? | N |
| Location: | LAYTON UT |
| Vehicle Identification Number (VIN): | 5TDZA23C84S |
| Mileage: | |
| Speed: | |
| Number of cylinders: | 6 |
| Vehicle type: | |
| Vehicle fuel: | GAS |
| Was a police report filed? | N |
| Tire size: | |
| Dealer name and location: | |
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