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Toyota Sienna Service Brakes, Hydraulic Safety Report | Jan 28, 2012
Reported on Jan 28, 2012
| WHILE DRIVING 35 MPH ON A CITY STREET, I LOST BRAKE FUNCTION. I WAS ABLE TO COAST TO A COMPLETE STOP, THANKFULLY AVOIDING OTHER TRAFFIC AND OBSTACLES. ONCE I WAS STOPPED, I FOUND THAT THERE WAS A LONG BOLT ON THE FLOORBOARD UNDERNEATH THE GAS PEDAL. WHEN THE TOWTRUCK DRIVER ARRIVED, HE REACHED IN AND PULLED THE GAS PEDAL COMPLETELY OFF - THERE WAS NOTHING FASTENING IT TO THE CAR. HE WAS ABLE TO REINSTALL THE BOLT, BUT SAID THERE WAS A PIECE MISSING, AND TOWED IT TO THE TOYOTA DEALERSHIP. THE DEALER FOUND THAT TWO PEDAL PIVOT BOLTS WERE MISSING, AND THE ONE THAT WAS PRESENT (WHICH HAD ENDED UP ON THE FLOOR), WAS NOT SECURED BY A NUT. THEY SAID THAT THEY WERE NOT SURE WHY THIS HAPPENED - THAT IT COULD HAVE HAPPENED IN THE FACTORY - BUT SAID THAT THEY REPLACED THE THREE BOLTS AND TORQUED THEM PROPERLY, AND THAT IT WAS SAFE TO DRIVE. WE ASKED TO SPEAK WITH A MANAGER FOR BETTER EXPLANATION, AND THE MANAGER AVOIDED ALL OF OUR ATTEMPTS TO CONTACT FOR SEVERAL DAYS. *KB | |
| Make: | Toyota |
| Model: | Sienna |
| Manufactured by: | TOYOTA MOTOR CORPORATION |
| Year: | 2011 |
| Was a crash reported? | N |
| Was an injury reported? | |
| Was a death reported? | |
| Was a fire reported? | N |
| Location: | KATY TX |
| Vehicle Identification Number (VIN): | 5TDYK3DC8BS |
| Mileage: | 11000 miles. |
| Speed: | 35 MPH |
| Number of cylinders: | 6 |
| Vehicle type: | FWD |
| Vehicle fuel: | GAS |
| Was a police report filed? | N |
| Tire size: | |
| Dealer name and location: | |
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