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Toyota Camry Unknown Or Other Safety Report | Mar 14, 2014
Reported on Mar 14, 2014
| THIS COMPLAINT IS IN REGARDS TO FRED ANDERSON TOYOTA RALEIGH'S SERVICE DEPARTMENT. I HAVE BOUGHT 4 CARS WITH THIS DEALERSHIP, THREE OF THEM HAVE HAD MANUFACTURES DEFECTS. EVERY TIME I CALL, INCLUDING THIS LAST TIME FOR MY RECALL THEY TELL ME THAT NOT ONLY DO THEY NOT HAVE THE PARTS AVAILABLE TO FIX THE RECALL, IT WILL TAKE THEM AT LEAST 30 DAYS TO GET THE PARTS AVAILABLE FOR THE RECALL. THE SERVICE DEPARTMENT IS HORRIBLY RUN AND THE FACT THAT THEY DON'T HAVE REMEDIES FOR SERIOUS SAFETY RECALLS READILY AVAILABLE OR AT LEAST ON QUICK DELIVERY IS UNACCEPTABLE. ALSO, THEY TOLD ME THAT IT WOULD TAKE AT LEAST HOURS TO FIX THE PART WHEN IT FINALLY COMES IN BUT ONLY OFFER A RENTAL CAR IF THE FIX IS MORE THAN $400, WHICH OF COURSE, SINCE THIS IS FREE OF CHARGE THE CONSUMER HAS TO FIGURE OUT TRANSPORTATION TO MAKE UP FOR THE FACT THAT THEY DON'T KNOW HOW TO MAKE SAFE CARS. IT IS MY OPINION THAT FRED ANDERSON TOYOTA RALEIGH'S SERVICE DEPARTMENT WOULD RATHER PUT ITS CUSTOMERS AT RISK THAN FIX THEIR RECALL SO THEY MAKE IT AS HARD AS POSSIBLE TO GET THE FIX TAKEN CARE OF. I HAVE TRIED TO CONTACT MANAGER AND OWNER OF THE DEALERSHIP AND THEY BOTH IGNORE MY CALLS. ONE WOULD THINK THAT AFTER BUYING 4 CARS WITH THEIR COMPANY THEY WOULD HAVE SOME LEVEL OF CARE FOR MY FAMILY'S SAFETY. THEY DON'T! | |
| Make: | Toyota |
| Model: | Camry |
| Manufactured by: | TOYOTA MOTOR CORPORATION |
| Year: | 2012 |
| Was a crash reported? | N |
| Was an injury reported? | 0 person(s) were injured. |
| Was a death reported? | 0 person(s) died. |
| Was a fire reported? | N |
| Location: | KNIGHTDALE NC |
| Vehicle Identification Number (VIN): | 4T1BF1FK4CU |
| Mileage: | 59100 miles. |
| Speed: | |
| Number of cylinders: | |
| Vehicle type: | |
| Vehicle fuel: | |
| Was a police report filed? | N |
| Tire size: | |
| Dealer name and location: | |
| Previous Report:Service Brakes | Next Report:Unknown Or Other |