Car-and-Safety.com
Toyota Camry Air Bags Safety Report | Sept 07, 2011
Reported on Sept 07, 2011
| THE VEHICLE WAS PURCHASED AS A USED RENTAL RETURN VEHICLE ON AUGUST 18, 2011. ON SEPTEMBER 7, 2011 THE VEHICLE WAS TAKEN TO THE DEALERSHIP (IRON TRAIL MOTORS - VIRGINIA, MN) BECAUSE THE AIR BAG SENSOR ON THE PASSENGER SIDE TURNED OFF WHILE THE SEAT WAS OCCUPIED BY AN ADULT. THE DEALERSHIP TOLD US THAT THEY RESET THE AIRBAG AND THAT WOULD RESOLVE THE PROBLEM. I TOOK THE VEHICLE HOME AND WITHIN A WEEK THE SAME ERROR OCCURRED ON THE PASSENGER SIDE AIRBAG. I RETURNED THE CAR TO THE DEALERSHIP AND THEY ORDERED A NEW WIRING HARNESS FROM TOYOTA AND REPLACED THE WIRING TO THE AIR BAG AND SENSORS. I ONCE AGAIN TOOK THE VEHICLE HOME AND WITHIN THREE DAYS THE SAME ERROR RECURRED. I RETURNED THE VEHICLE AND AFTER HAVING THE CAR FOR FOUR DAYS I RECEIVED A PHONE CALL FROM THE DEALERSHIP STATING THAT THE FACTORY REPRESENTATIVE FROM TOYOTA TOLD THEM (DEALERSHIP) THAT WE WERE BEING SEATED TO HEAVILY ON THE SEAT AND THAT THERE WAS NOTHING THEY COULD DO TO REPAIR THE PROBLEM AND THEY WOULD RESET THE SENSOR ONCE AGAIN, ADDITIONALLY I WAS ALSO TOLD BY THE DEALERSHIP THAT TOYOTA WOULD NO LONGER PAY FOR ANY FURTHER RETURNS OF THE CAR BECAUSE OF AIR BAG ISSUES. TODAY I FILED A FORMAL COMPLAINT WITH TOYOTA CUSTOMER CARE (CASE # [XXX]) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR | |
| Make: | Toyota |
| Model: | Camry |
| Manufactured by: | TOYOTA MOTOR CORPORATION |
| Year: | 2011 |
| Was a crash reported? | N |
| Was an injury reported? | 0 person(s) were injured. |
| Was a death reported? | 0 person(s) died. |
| Was a fire reported? | N |
| Location: | HIBBING MN |
| Vehicle Identification Number (VIN): | 4T1BF3EK6BU |
| Mileage: | 34266 miles. |
| Speed: | 10 MPH |
| Number of cylinders: | 4 |
| Vehicle type: | |
| Vehicle fuel: | GAS |
| Was a police report filed? | N |
| Tire size: | |
| Dealer name and location: | |
| Previous Report:Steering | Next Report:Power Train |