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Subaru Outback Steering Safety Report | July 14, 2010
Reported on July 14, 2010
| STEERING WHEEL OF THE VEHICLE STARTED SHAKING BAD AROUND 500 MILES. IT IS A CONSTANT PULSATION LEFT/RIGHT. HAND/ARM PAINS AND ACHES WHILE TRYING TO HOLD THE STEERING WHEEL. THIS IS ALSO TERMED AS SHIMMY / STEERING WHEEL SHAKE PROBLEM AND SUBARU HAS 2 TSB IN EFFECT 05-50-10 AND 05-48-10. 05-50-10 (RFB) WAS PERFORMED. THAT DID NOT FIX THE ISSUE AND THE STEERING WHEEL STILL CONTINUES TO SHAKE. THEY HAVE NOT YET SCHEDULED 05-48-10 (BUNCH OF PARTS REPLACEMENT) FOR ME, BUT I HAVE A CASE OPENED WITH SOA (SUBARU OF AMERICA) - CASE # [XXX] IN ADDITION, DURING LONG MODERATE-SPEED TURNS LIKE HIGHWAY RAMPS, HIGHWAY ENTRANCES THE STEERING WHEEL PULSATES. IT FEELS LIKE THERE IS A FREE-PLAY GOING AROUND MID-TURN. ALSO, I WOULD HAVE TO HOLD THE STEERING WHEEL TIGHT OTHERWISE IT TENDS TO GO AWAY OR FLOAT. FROM WHAT I GET FROM OTHER OWNERS WHO GOT THIS TSB DONE, THE PROBLEM HAS NOT BEEN FIXED. SUBARU SEEMS TO BE MASKING THE PROBLEM RATHER THAN FIXING THE PROBLEM. [REFER LINK : HTTP://WWW.SUBARUOUTBACK.ORG/FORUMS/108-STEERING-WHEEL-SHAKE-ISSUES/] I AM YET TO GET THE MAJOR TSB DONE. SOA SAID PARTS WILL ARRIVE AT DEALER THIS WEEK. I WILL FOLLOWUP WITH MY DEALER ON THIS. I WANTED TO REPORT THIS AS A CRITICAL ISSUE SINCE I DO NOT BELIEVE THIS TSB WILL FIX MY PROBLEM (BASED UPON EXPERIENCE FROM OTHERS). PLEASE HELP TO ADDRESS THIS ISSUE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR | |
| Make: | Subaru |
| Model: | Outback |
| Manufactured by: | Subaru of America, Inc. |
| Year: | 2011 |
| Was a crash reported? | N |
| Was an injury reported? | |
| Was a death reported? | |
| Was a fire reported? | N |
| Location: | MOUNTAIN VIEW CA |
| Vehicle Identification Number (VIN): | 4S4BRBKC8B3 |
| Mileage: | 500 miles. |
| Speed: | 60 MPH |
| Number of cylinders: | |
| Vehicle type: | |
| Vehicle fuel: | |
| Was a police report filed? | N |
| Tire size: | |
| Dealer name and location: | |
| Previous Report:Fuel System, Gasoline | Next Report:Vehicle Speed Control |