Recalls for EUROVAN VOLKSWAGEN, VOLKSWAGEN OF AMERICA,INC, EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL, May 16, 2002

A recall was issued on May 16, 2002 for EUROVAN VOLKSWAGEN, manufactured by VOLKSWAGEN OF AMERICA,INC, in response to EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL problems. ON CERTAIN MINIVANS EQUIPPED WITH CHILD RESTRAINT ANCHORAGES (TETHER ANCHORAGES) FOR USE IN CONJUNCTION WITH CHILD RESTRAINTS INSTALLED IN THE THREE REARMOST SEATING POSITIONS, THE "SAFETY FIRST" PORTION OF THE OWNER'S MANUAL DELIVERED WITH THESE VEHICLES INCORRECTLY INSTRUCTS OWNERS TO GUIDE THE TETHER STRAP UNDERNEATH THE SEAT'S HEAD RESTRAINT AND TO RAISE THE HEAD RESTRAINT SLIGHTLY, IF NECESSARY.IF THE OWNER FOLLOWS THESE INSTRUCTIONS, THE HEAD RESTRAINT COULD ACCIDENTALLY SEPARATE FROM THE SEAT IN THE EVENT OF A CRASH AND CAUSE INJURY TO ANY CHILD OCCUPANT SEATED IN THE TETHERED CHILD SEAT.. Follwoing is the summary of corrective actions taken: OWNERS WILL BE SENT A NEW "SAFETY FIRST" BOOKLET THAT WILL CONTAIN CORRECTED USE INSTRUCTIONS. OWNER NOTIFICATION BEGAN NOVEMBER 30, 2002. OWNERS WHO DO NOT RECEIVE THE FREE BOOKLET WITHIN A REASONABLE TIME SHOULD CONTACT VWOA AT 1-800-822-8987.
CUSTOMERS CAN ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-888-DASH-2-DOT (1-888-327-4236).