Car-and-Safety.com
Pontiac Vibe Structure Safety Report | June 24, 2008
Reported on June 24, 2008
| RECALL ON PONTIAC VIBE # 07273A, MAY 28, 2008 I OWN A 2003 PONTIAC VIBE, WHICH HAS THE ABOVE RECALL. THE RECALL CONSISTS OF DEFECTIVE BOLTS, WHICH ATTACH THE FRONT DOOR WINDOWS TO THE WINDOW REGULATOR. THE RECALL STATES THAT THE DEFECTIVE BOLTS COULD LOOSEN AND THE WINDOW MAY BECOME LOOSE AND SHATTER. THE ABOVE-MENTIONED PROBLEM OCCURRED TO MY VIBE JANUARY 8, 2008, BEFORE THE RECALL WAS ANNOUNCED. THE GLASS DID DROP OUT OF THE TRACK AND I BROUGHT IT TO A DEALER FOR REPAIR. THE WINDOW GLASS WAS SCRATCHED WHEN THE WINDOW FELL FROM THE TRACK. I HAVE AN EXTENDED WARRANTY AND THE REPAIR WAS COMPLETED BUT THE GLASS WAS NOT COVERED. IN EARLY JUNE I RECEIVED A RECALL NOTE ON THE VIBE DESCRIBING THE EXACT PROBLEM AND BROUGHT THE VEHICLE IN TO HAVE THE WORK COMPLETED. I ADVISED THE SERVICE CONSULTANT OF THE PREVIOUS REPAIR AND SHOWED HIM THE SCRATCH IN THE GLASS. HE STATED THAT HE DID NOT THINK GM WOULD PAY FOR THE GLASS BUT WOULD ASK THE SERVICE MANAGER. THE MANAGER STATED I WOULD HAVE TO CALL PONTIAC TO SEE IF THEY WOULD REPLACE THE GLASS. I CALLED PONTIAC (800-620-7668) AND WAS GIVEN A CASE NUMBER OF (71-637104061). AFTER SPEAKING WITH FIVE DIFFERENT PEOPLE OVER THE COURSE OF SEVEN DAYS I WAS ADVISED THAT GM WOULD NOT REPLACE THE WINDOW BECAUSE IT DID NOT SHATTER. I CAN PROVIDE DOCUMENTS AND REPAIR ORDERS ON REQUEST. *TR | |
| Make: | Pontiac |
| Model: | Vibe |
| Manufactured by: | GENERAL MOTORS CORP. |
| Year: | 2003 |
| Was a crash reported? | N |
| Was an injury reported? | 0 person(s) were injured. |
| Was a death reported? | 0 person(s) died. |
| Was a fire reported? | N |
| Location: | WILLIAMSVILLE NY |
| Vehicle Identification Number (VIN): | 5Y2SM62883Z |
| Mileage: | 46263 miles. |
| Speed: | |
| Number of cylinders: | |
| Vehicle type: | |
| Vehicle fuel: | |
| Was a police report filed? | N |
| Tire size: | |
| Dealer name and location: | |
| Previous Report:Structure | Next Report:Service Brakes, Hydraulic |