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Pontiac Solstice Service Brakes, Hydraulic Foundation Components Master Cylinder Safety Report | Nov 21, 2007
Reported on Nov 21, 2007
| THIS COMPLAINT IS IDENTICAL TO ONE ALREADY FILED WITH THE NHTSA, REPRESENTING A POTENTIALLY HAZARDOUS SAFETY ISSUE. WHILE BACKING OUT OF THE GARAGE FROM A COLD START IN MY NEW PONTIAC SOLSTICE GXP DELIVERED ONLY ONE WEEK EARLIER (MILEAGE AT ONE WEEK=200), THE BRAKES FAILED WITH THE CAR IN REVERSE AND THE CAR CONTINUED TO ROLL BACKWARD (FORTUNATELY WITHOUT POWER APPLIED DOWN A SLIGHTLY INCLINED DRIVEWAY. WHEN PUT INTO DRIVE, THE BRAKES RESPONDED. LATER IN THE DAY, FROM A COLD START, THE BRAKES FAILED AGAIN MOMENTARILY WHILE PULLING OUT IN DRIVE. THE DEALER SERVICE DEPARTMENT WAS VERY RESPONSIVE AND DIAGNOSED A FAILURE OF THE VALVE IN THE MASTER BRAKE CYLINDER THAT ALLOWS PRESSURE TO BUILD UP IN THE HYDRAULIC LINES. THE PART IS ON NATIONAL BACK ORDER AS A STAC ORDER. I WAS TOLD THAT NO SPARE PARTS HAVE YET BEEN STOCKED TO FIX THIS PROBLEM ANYWHERE IN THE COUNTRY. THE DEALERSHIP PUT ME IMMEDIATELY IN A RENTAL VEHICLE AT GM'S EXPENSE UNTIL THE PART COMES IN, WHICH COULD BE 2 DAYS, 2 WEEKS, OR 2 MONTHS AS THE SERVICE MANAGER SAID. COULD THIS BE A MANUFACTURER'S DEFECT PRESENT IN ALL BRAKE MASTER CYLINDERS, PERHAPS OUTSOURCED, DELIVERED TO THE SOLSTICE GXP ASSEMBLY LINE IN DELAWARE? *TR | |
| Make: | Pontiac |
| Model: | Solstice |
| Manufactured by: | GENERAL MOTORS CORP. |
| Year: | 2008 |
| Was a crash reported? | N |
| Was an injury reported? | 0 person(s) were injured. |
| Was a death reported? | 0 person(s) died. |
| Was a fire reported? | N |
| Location: | CHAPEL HILL NC |
| Vehicle Identification Number (VIN): | 1G2MF35X18Y |
| Mileage: | 200 miles. |
| Speed: | 2 MPH |
| Number of cylinders: | 4 |
| Vehicle type: | RWD |
| Vehicle fuel: | GAS Turbo. |
| Was a police report filed? | N |
| Tire size: | |
| Dealer name and location: | UNIVERSITY AUTOMOTIC, INC DURHAM NC 27707 |
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