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Pontiac Solstice Service Brakes, Hydraulic Antilock Safety Report | Sept 29, 2007
Reported on Sept 29, 2007
| I HAVE A BRAKE FAILURE PROBLEM ON MY 2008 PONTIAC SOLSTICE GXP WITH 2.0 TURBO ENGINE. AFTER STARTING CAR I PROCEEDED TO BACK OUT OF GARAGE, AFTER BACKING UP 5 TO 10 FEET I STEPPED ON THE BRAKE TO STOP CAR AND CAR WOULD NOT STOP. HAD TO PUSH ON BRAKE PEDAL SEVERAL TIMES VERY HARD AND TO PULL ON THE EMERGENCY BRAKE TO FINALLY GET IT TO STOP. IF THERE HAD BEEN ANYONE ON SIDEWALK BEHIND MY AT THE TIME IT COULD HAD RESULTED IN A BAD ACCIDENT. THEN I TOOK MY CAR TO DEALERSHIP AND THEY TOLD ME THEY HAD NEVER HEARD OF THIS HAPPENING. AFTER LEAVING CAR AT DEALERSHIP A DAY OR 2 I WENT BACK AND THEY HAD FOUND A SERVICE BULLETIN ( DOCUMENT ID# 1982132 ) DATED 6/04/2007 ABOUT THIS PROBLEM WHICH STATED THAT THIS WAS NORMAL ON THE PONTIAC SOLSTICE GXP AND THE SATURN SKY AND THERE WAS NOTHING THEY COULD DO. AFTER THAT I SPOKE WITH THE GENERAL MOTORS REP. AND THE SERVICE MANAGER AND HE TOLD ME THE SAME THING BUT HE WOULD CHECK IN TO THE PROBLEM AND GET BACK WITH THE SERVICE MANAGER WITH THE FINDINGS. AFTER A WEEK I RECEIVED A CALL FROM THE SERVICE MANAGER AND WAS TOLD THAT GENERAL MOTORS WAS WRITING A NEW SOFTWARE PROGRAM AND THAT IT WOULD NOT BE READY FOR 2 OR 3 MONTHS. THAT WAS ON NOVEMBER 3, 2007. AFTER WAITING FOR 3 AND DID NOT HEAR ANYTHING FROM DEALERSHIP I CALLED THEY AND WAS TOLD THAT THE SOFTWARE WAS READY AND I COULD BRING MY CAR BACK AND THEY WOULD INSTALL THE NEW SOFTWARE TO SOLVE THE PROBLEM. THE NEW SOFTWARE WAS INSTALL ON 3/3/2008. I RETURNED TO DEALERSHIP TO PICK-UP MY CAR ONLY TO FIND THAT THE NEW SOFTWARE DID NOT SOLVE THE PROBLEM AND WAS TOLD BY THE DEALERSHIP THAT THEY COULD NOT DO ANYTHING AND THAT THEY WERE AT THE MERCY OF GENERAL MOTORS TO SOLVE THE PROBLEM. THIS BRAKING PROBLEM WAS NOT A ONE TIME OCCURRENCE AND IT HAPPENS EVERY TIME YOU START THE CAR WHEN IT IS COLD, EVEN AFTER DRIVING CAR AND THE LETTING IT SET 4 OR 5 HOURS IT DOES THE SAME THING. SO I CONSIDER THIS A SAFETY ISSUE AND WOULD LIKE TO HAVE IT RESOLVED BEFORE SOMEONE GETS HURT OR KILLED. *TR | |
| Make: | Pontiac |
| Model: | Solstice |
| Manufactured by: | GENERAL MOTORS CORP. |
| Year: | 2008 |
| Was a crash reported? | N |
| Was an injury reported? | 0 person(s) were injured. |
| Was a death reported? | 0 person(s) died. |
| Was a fire reported? | N |
| Location: | KELLER TX |
| Vehicle Identification Number (VIN): | 1G2MG35X38Y |
| Mileage: | |
| Speed: | |
| Number of cylinders: | 4 |
| Vehicle type: | FWD |
| Vehicle fuel: | GAS Turbo. |
| Was a police report filed? | N |
| Tire size: | |
| Dealer name and location: | |
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