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Pontiac Grand Prix Steering Rack And Pinion Safety Report | Dec 26, 2002
Reported on Dec 26, 2002
| I EXPERIENCED A FAILURE OF THE POWER STEERING WHERE IT IS VERY HARD TO STEER TO THE LEFT AND I ALMOST HAD AN ACCIDENT. SINCE THE CAR WAS OUT OF WARRANTY I HAD THE RACK AND PINION REPLACED. I RECEIVED A CAMPAIGN LETTER FROM PONTIAC STATING THAT THERE WAS A RECALL FOR THIS PROBLEM. I WENT TO EWING PONTIAC AND THEY CONFIRMED THE PART WAS INDEED REPLACED AND I GAVE THEM THE ORIGINAL RECEIPTS FOR THE PARTS AND LABOR BUT THEY REFUSED TO REIMBURSE ME BECAUSE THE RECEIPT DID NOT STATE THERE WAS A PROBLEM WITH THE HARD STEERING. I EXPLAINED THAT THE MECHANIC WAS A VIETNAMESE WHO COULD NOT WRITE IN TECHNICAL ENGLISH. CONTACTED PONTIAC ADN OPENED TICKET 1-89071665 AND AFTER A WEEK WAS BASICALLY TOLD THE SAME THING. PONTIAC WILL LOSE A LOYAL CUSTOMER BECAUSE OF THIS! *JB | |
| Make: | Pontiac |
| Model: | Grand Prix |
| Manufactured by: | General Motors LLC |
| Year: | 1997 |
| Was a crash reported? | N |
| Was an injury reported? | |
| Was a death reported? | |
| Was a fire reported? | N |
| Location: | PLANO TX |
| Vehicle Identification Number (VIN): | |
| Mileage: | 59480 miles. |
| Speed: | 30 MPH |
| Number of cylinders: | 6 |
| Vehicle type: | FWD |
| Vehicle fuel: | GAS Fuel injection. |
| Was a police report filed? | N |
| Tire size: | |
| Dealer name and location: | EWING GMC PONTIAC PLANO TX 75093 |
| Previous Report:Steering Rack And Pinion | Next Report:Unknown Or Other |