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Pontiac Grand Prix Steering Rack And Pinion Safety Report | Sept 19, 2002
Reported on Sept 19, 2002
| RECALL ON 1998 GRAND PRIX GT. (RACK & PINION) PONTIAC REFUSES TO REPAIR THEIR RECALL ON THE 98 GRAND PRIX.... HERE IS A LETTER I SENT THEM.....I BECAME AWARE OF THE CURRENT RECALL AND TOOK MY CAR TO THE DEALER. THE STEERING GEAR CONDITION HAS HAPPENED TO MY CAR. THE RACK AND PINION HAS RELEASED WHICH HAS CAUSED MY CAR TO HAVE NO POWER STEERING TO THE LEFT. THIS OCCURS WHEN DRIVING AT LOW SPEEDS. IT HAS MADE IT VERY DIFFICULT TO DRIVE THECAR. I WAS INFORMED THAT MY VIN NUMBER WAS NOT RECALLED AT THIS TIME. THE SERVICE MANAGER AT COGGIN PONTIAC IS AWARE OF THE CONDITION OF THE CAR. HE WAS ABLE TO DRIVE IT AND STATED THAT THE CAR HAS THE EXACT PROBLEM THAT IS BEING RECALLED. THE SERVICE MANAGER SAID WE COULD FIX THE PROBLEM AND GET REIMBURSED FOR THE SERVICE IF THE CAR IS RECALLED. THIS PART IS VERY EXPENSIVE AND I DO NOT WANT TO TAKE THE CHANCE THAT THE CAR IS NOT ONE OF THE ONES BEING RECALLED. I TALKED TO PONTIAC CUSTOMER SERVICE MANAGER ON THE PHONE AND SHE REFERRED ME TO EVERIT HOWELL, I HAVE NOT HAD A CHANCE TO CONTACT HIMYET. SHE DID STATE THAT CAR WOULD NOT BE FIXED BECAUSE OF THE VIN NUMBER. I FIND IT STRANGE THAT YOU ARE RECALLING THE SAME CAR I OWN FOR THE SAME PROBLEM I HAVE BUT BECAUSE MY VIN NUMBER IS NOT REPORTED THE CAR WILL NOT BE FIXED. I LOVE MY PONTIAC AND I WOULD HATE FOR A PROBLEM LIKE THIS TO ENCOURAGE ME TO GO TO A DIFFERENT MANUFACTURER FOR MY NEXT CAR. I THINK THEY NEED TO LOOK MORE INTO THIS RECALL. THERE IS NO TELLING HOW MANY OTHER CARS ARE OUT THERE JUST LIKE MINE.*JB | |
| Make: | Pontiac |
| Model: | Grand Prix |
| Manufactured by: | General Motors LLC |
| Year: | 1998 |
| Was a crash reported? | N |
| Was an injury reported? | |
| Was a death reported? | |
| Was a fire reported? | N |
| Location: | KINGSLAND GA |
| Vehicle Identification Number (VIN): | 1G2WP12K4WF |
| Mileage: | |
| Speed: | |
| Number of cylinders: | 6 |
| Vehicle type: | |
| Vehicle fuel: | |
| Was a police report filed? | N |
| Tire size: | |
| Dealer name and location: | KELLY |
| Previous Report:Steering Rack And Pinion | Next Report:Power Train Automatic Transmission |