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Pontiac Grand Prix Steering Hydraulic Power Assist System Safety Report | Nov 18, 1998



Reported on Nov 18, 1998


THIS VEHICLE HAS BEEN IN FOR WARRANTY REPAIR 9 TIMES IN THE LAST 14 MONTHS IN AN EFFORT TO RESOLVE A LOSS OF POWER STEERING ASSIST DURING LOW SPEED MANUEVERS. I'VE FILED A COMPLAINT WITH THE BETTER BUSINESS BUREAU'S AUTO LINE PROGRAM AND HAVE FOLLOWED ALL OF THE RECOMMENDED PROCEDURES AS PRESCRIBED BY THE BETTER BUSINESS AND GENERAL MOTORS CORPORATION. GENERAL MOTORS KEEPS OFFERING US A FREE EXTENDED WARRANTY FOR 100,000 MILES BUT HAVE BEEN UNABLE TO DIAGNOSE OR REPAIR THE CAR. IT'S ALSO IMPORTANT TO KNOW THAT WE HAVE HAD THIS VEHICLE IN FOR WARRANTY REPAIRS 16 TIMES SINCE THE VEHICLE HAS BEEN NEW, WITH THE CAR BEING TIED UP FOR SERVICE AN APPROXIMATE TOTAL OF OVER 60 DAYS. WE ARE AT OUR WITS END WITH GENERAL MOTORS CORPORATION AND WHEN WE ASK THEM WHAT THEY ARE GOING TO DO TO FIX THE CAR THEY KEEP OFFERING US A FREE EXTENDED WARRANTY. I RECENTLY TOLD THEM THAT IT DID'NT MATTER HOW LONG THE WARRANTY WAS TO BE EXTENDED BECAUSE THEY CANNOT DIAGNOSE OR REPAIR THE CAR AND KEEP SIDE STEPPING THE ISSUE. WE NEVER KNOW WHEN THIS VEHICLE WILL LOSE ITS POWER STEERING ASSIST AND MY WIFE HAS COME CLOSE TO CAUSING AN ACCIDENT AS A RESULT OF LOSING THE POWER STEERING ON THREE INCIDENTS. *AK
Make: Pontiac
Model: Grand Prix
Manufactured by: General Motors LLC
Year: 1997
Was a crash reported?
Was an injury reported?
Was a death reported?
Was a fire reported? N
Location: MEDINA OH
Vehicle Identification Number (VIN): 1G2WP5217VF
Mileage:
Speed: 10 MPH
Number of cylinders:
Vehicle type: FWD
Vehicle fuel: GAS N/A.
Was a police report filed? N
Tire size:
Dealer name and location:
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