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Pontiac Grand Prix Service Brakes, Hydraulic Foundation Components Disc Rotor Safety Report | Mar 23, 2006
Reported on Mar 23, 2006
| MY BRAKES HAD TO BE REPAIRED IN AUGUST, 2005 AND AGAIN TODAY. THE CAR HAS ONLY 19145 MILES ON IT . IN AUGUST THE DEALER REPLACED THE ROTORS AND BRAKE PADS , THE PAPERWORK SAID IT WAS DONE ON THE FRONT BRAKES, THEY SAID THAT THEY NEVER SEEN ROTORS IN THAT BAD OF SHAPE (RUSTED AND PITTED). I HAD 15990 MILES ON THE CAR AT THAT TIME. IT WAS STILL COVERED BY WARRANTY. NOW TODAY I HAD TO PAY 191.69 TO REPLACE THE FRONT BRAKE PADS (WHICH WERE COMPLETELY SEPARATED FROM THEIR BACKING) I ALSO HAD TO HAVE THE ROTORS TURNED DOWN . WHEN I TOLD THEM THAT THEY HAD JUST REPLACED THE FRONT BRAKES IN AUG.(3000 MILES EARLIER) THEY TOLD ME THAT THEY MADE A MISTAKE ON THE WORK ORDER PAPERWORK AND THEY HAD ACTUALLY REPLACED THE REAR BRAKES IN AUGUST. I ASK THEM WHY THEY DIDN'T CHECK ALL OF THE BRAKES OR FIND THE PROBLEM THEN . I HAVE GOT THE BRAKES PIECES THAT THEY TOOK OFF TODAY . THEY SAID THAT I ACTUALLY GOT ABOUT 5000 MORE MILES OUT OF THE BRAKE PADS THAN MOST PEOPLE GET. THIS JUST DOESN'T SEEM RIGHT TO ME. WHEN YOU BUY A BRAND NEW CAR YOU DON'T THINK THAT YOU SHOULD BE REPLACING BRAKES WITH 14000 MILES AND TWICE WITHIN 19000 MILES . THIS TIME THE BRAKES WENT CLEAR TO THE FLOOR SEVERAL TIMES WHILE I WAS DRIVING IT AND ALSO LOCKED UP SEVERAL TIMES , LUCKILY THERE WAS NO ACCIDENT. *JB | |
| Make: | Pontiac |
| Model: | Grand Prix |
| Manufactured by: | GENERAL MOTORS CORP. |
| Year: | 2002 |
| Was a crash reported? | N |
| Was an injury reported? | 0 person(s) were injured. |
| Was a death reported? | 0 person(s) died. |
| Was a fire reported? | N |
| Location: | MERCER PA |
| Vehicle Identification Number (VIN): | 1G2WP12K62F |
| Mileage: | 19145 miles. |
| Speed: | 45 MPH |
| Number of cylinders: | 8 |
| Vehicle type: | FWD |
| Vehicle fuel: | GAS Fuel injection. |
| Was a police report filed? | N |
| Tire size: | |
| Dealer name and location: | TROY-ALAN PONTIAC MERCER PA 16137 |
| Previous Report:Service Brakes, Hydraulic Foundation Components Disc Rotor | Next Report:Electrical System Wiring Interior/under Dash |