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Pontiac Grand Prix Electrical System Safety Report | Nov 30, 2011
Reported on Nov 30, 2011
| I HAVE HAD MY 2007 GRAND PRIX FOR 5 YEARS NOW AND IT HAS ABOUT 55,000 MILES ON IT. IN NOVEMBER OF 2011, I PAID CENTURY BUICK GMC (TAMPA, FL) TO REPLACE THE IGNITION MODULE AND CRANK SENSOR BECAUSE MY CAR HAD DIED WHILE ON MY WAY TO WORK. ON OCTOBER 1, 2012, I BROUGHT MY CAR IN BECAUSE IT AGAIN DIED WHILE DRIVING TO WORK. AT THIS POINT, I PAID ANOTHER $550 TO REPLACE THE IGNITION MODULE SINCE I DID NOT REALIZE IT WAS THE SAME PART FROM THE YEAR BEFORE. THEN AGAIN ON SATURDAY, NOVEMBER 10, 2012, MY CAR DIED WHILE DRIVING ON THE HIGHWAY (70 MPH) AT NIGHT. IT WAS A VERY UPSETTING, FRUSTRATING AND SCARY SITUATION TO BE IN AND I CAN?T IMAGINE IF I HAD BEEN ALONE AND STRANDED. WHEN I FINALLY HEARD FROM THE DEALER ON MONDAY, THEY SIMPLY SAID I NEEDED TO REPLACE THE CRANK SENSOR. WHEN I TOLD HIM THAT THEY SUPPOSEDLY FIXED THIS PROBLEM A MONTH AGO, HE THEN SAID THEY WOULD REPLACE THE PART FOR FREE. SINCE I WAS NOT SATISFIED WITH THIS RESPONSE TO THE PROBLEM, I ASKED TO SEE THEIR COPY OF MY FILE TO REVIEW IT AND BROUGHT IT TO THEIR ATTENTION THAT I HAD ALREADY PAID TO REPLACE THESE PARTS A YEAR AGO. THEY SEEMED TO BE SURPRISED ABOUT THIS AND SAID THEY WOULD SUBMIT PAPERS FOR REIMBURSEMENT. IN THE END, I WAS TOLD BY THE DEALER THAT I MUST HAVE RECEIVED TWO SETS OF FAULTY PARTS. I ASKED IF THERE COULD BE AN UNDERLYING PROBLEM TO CAUSE THESE PARTS TO GO BAD AND THEIR RESPONSE WAS NOT THAT THEY CAN SEE. I THEN DROVE AWAY AFTER THEY SAID THEY HAD FIXED THE CAR AND I BROUGHT IT BACK WITHIN TWO HOURS BECAUSE IT WAS NOT DRIVING CORRECTLY. LATER THAT DAY, I WAS TOLD THEY HAD NOT REPLACED THE SPARK PLUG CORRECTLY AND THAT IT IS NOW FIXED. *TR | |
| Make: | Pontiac |
| Model: | Grand Prix |
| Manufactured by: | General Motors LLC |
| Year: | 2007 |
| Was a crash reported? | N |
| Was an injury reported? | 0 person(s) were injured. |
| Was a death reported? | 0 person(s) died. |
| Was a fire reported? | N |
| Location: | TAMPA FL |
| Vehicle Identification Number (VIN): | 2G2WP552X71 |
| Mileage: | 45000 miles. |
| Speed: | 0 MPH |
| Number of cylinders: | 6 |
| Vehicle type: | |
| Vehicle fuel: | GAS |
| Was a police report filed? | N |
| Tire size: | |
| Dealer name and location: | |
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