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Pontiac Grand Am Steering Safety Report | July 03, 2013



Reported on July 03, 2013


CAR WOULD NOT START. STEERING LOCKED AND TRANSMISSION STUCK IN PARK.KEY WOULD NOT TURN. TOWED CAR HOME. REMOVED THE IGNITION SWITCH AND FOUND THE IGNITION LOCK HAD MELTED. THE OBVIOUS FIRE HAZARD PROMPTED A RECALL SEARCH FOR THE MAKE AND MODEL FINDING AN IGNITION RECALL HAS BEEN ISSUED. I CONTACTED PONTIAC CUSTOMER SERVICE. THE REPRESENTATIVE ASKED ME IF MY VIN WAS COVERED. I HAVE CONFIRMED THE VIN IS ON THE RECALL LIST ALTHOUGH THE REP. FAILED TO ACKNOWLEDGE THIS. THE SERIOUSNESS OF THE RECALL, POTENTIAL FIRE HAZARD AND VALIDITY OF MY COMPLAINT WAS IGNORED AND [XXX] (PONTIAC REP.) WOULD NOT ASSIST ME FURTHER. I AM STUCK NOW WITH TRYING TO RESOLVE GETTING MY CAR REPAIRED IN A TIMELY MANNER. PLEASE ADVISE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Make: Pontiac
Model: Grand Am
Manufactured by: General Motors LLC
Year: 1996
Was a crash reported? N
Was an injury reported? 0 person(s) were injured.
Was a death reported? 0 person(s) died.
Was a fire reported? N
Location: VANCOUVER WA
Vehicle Identification Number (VIN): 1G2NE52T1TM
Mileage: 171708 miles.
Speed: 0 MPH
Number of cylinders: 4
Vehicle type:
Vehicle fuel: GAS
Was a police report filed? N
Tire size:
Dealer name and location:
Previous Report:Steering Next Report:Electrical System

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