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Pontiac Grand Am Steering Rack And Pinion Rack Safety Report | Oct 21, 2002



Reported on Oct 21, 2002


WE PURCHASED A NEW 2000 PONTIAC GRAND AM GT FROM A DEALER IN FLORIDA, THE CAR HAD 7 MILES ON IT WHEN WE BOUGHT IT. FROM THE FIRST DAY WE HAD PROBLEMS WITH THE STEERING, IT PULLED TO THE RIGHT ALWAYS. THE DEALER ATTEMTED TO FIX THE CAR ON SEVERAL OCCASIONS, FINALLY THEY TOLD US THE STEERING RACK WAS DEFECTIVE. THE CAR HAD LESS THAN 10,000 MILES ON IT, THE CAR WOULD MAKE NOISE TURNING THE WHEEL TO THE LEFT OR RIGHT, AND A BUMP COULD BE FELT COMING FROM THE FRONT OF THE CAR BY TURNING THE WHEEL WHILE AT LOW SPEEDS. THE STEERING RACK WENT BAD AGAIN JUST BEFORE 50,000 MILES AND WAS ONCE AGAIN REPLACED UNDER WARRANTY, THE STEERING RACK THAT WAS REPLACED THEN HAS WENT BAD AGAIN, AROUND 85,000 MILES. IT DOES THE EXACT SAME THING THE FIRST TWO DID, THE CAR IS NO LONGER UNDER WARRANTY AND PONTIAC WANTS OVER 1,100.00 DOLLARS TO FIX THE PROBLEM. THIS WILL MAKE THE FOURTH STEERING RACK THAT WE HAVE HAD TO HAVE INSTALLED, WE FEEL THAT PONTIAC KNOWS THAT THIS IS AN ONGOING PROBLEM. THEY HAVE NOT ADDRESSED THE PROBLEM IN OUR OPINION LIKE THEY SHOULD HAVE IN THE FIRST PLACE. THE 2000 MODEL GRAND AM GT CAME WITH VARIABLE EFFORT STEERING, IN 2002 THEY REPLACED IT WITH SOMETHING ELSE.WHAT IF ANYTHING CAN WE DO ABOUT THIS. SINCERLY RUSSELL GEYER. *AK
Make: Pontiac
Model: Grand Am
Manufactured by: General Motors LLC
Year: 2000
Was a crash reported? N
Was an injury reported? 0 person(s) were injured.
Was a death reported? 0 person(s) died.
Was a fire reported? N
Location: KING NC
Vehicle Identification Number (VIN): 1G2NW52E7YM
Mileage: 10000 miles.
Speed: 0 MPH
Number of cylinders: 6
Vehicle type: FWD
Vehicle fuel: GAS Fuel injection.
Was a police report filed? N
Tire size:
Dealer name and location: DEVOE PONTIAC NAPLES FL 34112
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