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Pontiac Grand Am Service Brakes, Hydraulic Antilock Safety Report | June 25, 2001
Reported on June 25, 2001
| BRAKES FAILED ON TWO SEPARATE OCCASIONS. THE FIRST FAILURE OCCURRED AT APPRX. 9,000 MILES AND THE SECOND OCCURRED AT APPROX. 25,000 MILES. THE DEALER DID A COMPLETE OVERHAUL TO THE BRAKING SYSTEM AT 10,000 MILES HOWEVER WOULD NOT FIX THEM FREE OF CHARGE ON THE SECOND VISIT. THE REPLACEMENT PARTS WERE STILL UNDER WARRANTY BUT THE DEALER DID NOT HONOR THE WARRANTY. BEING A LOYAL GM CUSTOMER I EXPECTED A LOT MORE FROM THE DEALER AND GM, THEY SHOULD STAND BY THEIR PRODUCTS, ESPECIALLY WHEN THEY ARE SUBSTANDARD. THERE IS NO REASION THAT THE BRAKES SHOULD HAVE FAILED TWICE IN LESS THAN 25,000 MILES. I CAN'T SAY ANYTHING POSITIVE ABOUT MY EXPERIENCE WITH GM AND BILL RAPP PONTIAC THIS TIME AROUND AND NEXT TIME I'M IN THE MARKET FOR A NEW CAR, GM WILL BE OFF MY WISH LIST.*AK | |
| Make: | Pontiac |
| Model: | Grand Am |
| Manufactured by: | General Motors LLC |
| Year: | 2000 |
| Was a crash reported? | |
| Was an injury reported? | 0 person(s) were injured. |
| Was a death reported? | 0 person(s) died. |
| Was a fire reported? | N |
| Location: | LIVERPOOL NY |
| Vehicle Identification Number (VIN): | 1G2NW52E4YM |
| Mileage: | |
| Speed: | 65 MPH |
| Number of cylinders: | |
| Vehicle type: | FWD |
| Vehicle fuel: | GAS N/A. |
| Was a police report filed? | N |
| Tire size: | |
| Dealer name and location: | |
| Previous Report:Service Brakes, Hydraulic Antilock | Next Report:Tires |