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Pontiac Grand Am Electrical System Ignition Anti-theft Controller Safety Report | July 27, 2007
Reported on July 27, 2007
| MY 2001 PONTIAC GRAND AM WILL NOT START...AGAIN. I KNOW THE PROBLEM IS WITH THE SECURITY PASSLOCK SYSTEM, BUT THE MECHANIC AT THE DEALERSHIP ACTS LIKE HE HAS NO IDEA WHAT IM TALKING ABOUT. I CALLED GM CUSTOMER SERVICE AND THEY TOLD ME THEY COULDN'T HELP ME UNLESS A PART THEY REPLACED WAS DEFECTIVE. I WAS IN MY WAY TO HAVE A DIAGNOSTIC TEST RAN TODAY AND THE CAR WOULDN'T START. NOW I HAVE TO GET IT TOWED, AGAIN. THEY STILL WILL NOT LISTEN TO ME. I HAVE READ ONLINE FORUMS, THE NOST HELPFUL OF WHICH CAME FROM EDMUNDS.COM. I WILL KEEP TRYING WITH THE DEALER. THIS IS THE 5TH TIME THE CAR WON'T START. I'VE HAD A NEW BATTERY AND A NEW IGNITION SWITCH PUT IN. I KNOW IT IS RELATED TO THE SECURITY SYSTEM BECAUSE THE SECURITY LIGHT IS ON...DUH. IT COMES ON EVERY TIME I HAVE THIS PROBLEM. I HAVE TURNED THE KEY TO THE ON POSITION FOR 10 MINUTES TO RESET THE COMPUTER. THAT WORKED ONCE AND DOESN'T WORK ANYMORE. I HAVE PUT WAY TOO MUCH MONEY INTO THIS CAR AND CANNOT AFFORD TO PUT ANY MORE INTO IT OVER A PROBLEM THAT GM KNOWS EXISTS AND WILL NOT FIX. MAYBE THEY BELIEVE IF THEY IGNORE IT, IT WILL GO AWAY. *TR | |
| Make: | Pontiac |
| Model: | Grand Am |
| Manufactured by: | GENERAL MOTORS CORP. |
| Year: | 2001 |
| Was a crash reported? | N |
| Was an injury reported? | 0 person(s) were injured. |
| Was a death reported? | 0 person(s) died. |
| Was a fire reported? | N |
| Location: | TROUTDALE VA |
| Vehicle Identification Number (VIN): | 1G2NW52E11C |
| Mileage: | 100000 miles. |
| Speed: | |
| Number of cylinders: | 6 |
| Vehicle type: | FWD |
| Vehicle fuel: | GAS |
| Was a police report filed? | N |
| Tire size: | |
| Dealer name and location: | CRABTREE BUICK PONTIAC BRISTOL VA 24201 |
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