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Pontiac G6 Steering Safety Report | Apr 17, 2011
Reported on Apr 17, 2011
| THE POWER STEERING IS FAILING AT LOW SPEEDS WHILE TURNING CORNERS. THERE IS A LOUD THUMP THAT COMES FROM SOMEWHERE AROUND THE STEERING COLUMN OR JUST UNDER THE DASH ON THE DRIVER'S SIDE, THE POWER STEERING FAILS, AND THE DRIVER INFORMATION SYSTEM INDICATION LIGHTS AND POWER STEERING FAILURE MESSAGE APPEAR. THIS ALWAYS HAPPENS WHEN THE CAR IS MAKING A TURN SO IT BECOMES NEARLY IMPOSSIBLE TO FINISH MAKING THE TURN BECAUSE IT IS SO DIFFICULT TO TURN THE STEERING WHEEL. IF YOU SHUT THE CAR OFF AND START IT BACK UP, THE POWER STEERING WILL WORK AGAIN. THE PROBLEM FIRST STARTED OCCURRING EARLY IN 2011 AND OCCURRED APPROXIMATELY 4 TIMES DURING THE SPRING AND SUMMER. SINCE THE PROBLEM WOULD CLEAR IF THE CAR WAS TURNED OFF, I IGNORED THE ISSUE FOR AS LONG AS POSSIBLE. NEAR THE END OF OCTOBER 2011, THE PROBLEM BEGAN HAPPENING ALMOST CONTINUALLY. IF YOU TURNED THE CAR OFF TO CLEAR THE ISSUE, IT WOULD FAIL AT THE VERY NEXT TURN. I BEGAN LOOKING INTO THE PROBLEM AND FOUND THAT THIS IS A KNOWN ISSUE TO GM. AFTER CONTACTING THE LOCAL CHEVY DEALERSHIP AND GM, I FOUND OUT THAT GM WAS OFFERING SPECIAL COVERAGE FOR THIS ISSUE BUT UNFORTUNATELY MY CAR WAS OUTSIDE THE PARAMETERS OF THE SPECIAL COVERAGE BECAUSE THE COVERAGE ONLY COVERED 10 YEARS OR 100,000 MILES. MY CAR WAS AT 122,000 MILES. I QUESTIONED WHY A MAJOR SYSTEM OF THE CAR WAS ONLY COVERED TO 100,000 MILES AND THEY IMPLIED THAT I HAD DRIVEN MY CAR IN SUCH A WAY THAT I HAD CAUSED THIS PROBLEM. THEY FINALLY AGREED THAT MY ISSUE SOUNDED SIMILAR TO OTHER INCIDENTS THAT HAD BEEN REPORTED AND ASKED ME TO TAKE IT TO THE DEALER FOR A DIAGNOSTIC TEST. THEY INSISTED THAT THERE WAS NO RECALL ON MY CAR FOR THIS ISSUE, BUT FINALLY AGREED TO COVER THE COST OF THE REPAIR AS AN EXCEPTION TO THE SPECIAL COVERAGE THEY HAD OFFERED OTHER DRIVERS. I HAD TO FIGHT GM ALL THE WAY ON THIS EVEN THOUGH IT WAS A SERIOUS SAFETY ISSUE. *TR | |
| Make: | Pontiac |
| Model: | G6 |
| Manufactured by: | GENERAL MOTORS LLC |
| Year: | 2006 |
| Was a crash reported? | N |
| Was an injury reported? | |
| Was a death reported? | |
| Was a fire reported? | N |
| Location: | INDIANAPOLIS IN |
| Vehicle Identification Number (VIN): | 1G2ZH558264 |
| Mileage: | 120000 miles. |
| Speed: | 20 MPH |
| Number of cylinders: | 6 |
| Vehicle type: | |
| Vehicle fuel: | GAS |
| Was a police report filed? | N |
| Tire size: | |
| Dealer name and location: | |
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