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Pontiac G6 Steering Safety Report | Oct 30, 2010
Reported on Oct 30, 2010
| THIS PAST SATURDAY, I WAS DRIVING MY CAR AND SUDDENLY (AND WITHOUT WARNING), MY POWER STEERING FAILED AND I COULD NOT DRIVE THE CAR. LUCKILY, I WAS ABLE TO TURN IT OFF AND RESTART THE CAR AND THAT CLEARED UP THE PROBLEM FOR THE MOMENT, AND I WAS ABLE TO DRIVE HOME SAFELY. THIS HAPPENED AGAIN THE FOLLOWING MONDAY. I HAVE SINCE TAKEN IT TO MY LOCAL DEALERSHIP WHO INFORMED ME OF THE PROBLEM, THAT BY THEY WAY, GM WAS WELL AWARE OF. TO MAKE A LONG STORY SHORT, EVEN THOUGH GM HAS RECALLED OTHER MODELS (THE G5 AND COBALT FOR EXAMPLE) FOR THE SAME ISSUE, POWER STEERING ASSIST, THEY BLOCKED THE NATIONAL HIGHWAY TRANSPORTATION FROM RECALLING THE G6 MODELS, AND INSTEAD, ISSUED A SPECIAL POLICY THAT COVERS VEHICLES WITH LESS THAN 100,000 MILES OR 10 YEARS. IN MY CASE, MY CAR IS OVER THE MILEAGE, THOUGH UNDER THE 10 YEARS. I NEVER RECEIVED A NOTICE FROM GM OR MY LOCAL DEALERSHIP ADVISING ME OF THIS POTENTIALLY LIFE-THREATENING ISSUE. AND NOW BECAUSE MY CAR IS OVER THE MILEAGE THAT THEY CLEVERLY SET, I HAVE TO PAY FOR THIS REPAIR (BETWEEN $700 AND $800). I DON'T UNDERSTAND WHY GM WOULD RECALL SOME VEHICLES WITH THE EXACT SAME ISSUE, BUT NOT OTHERS. I DON'T THINK THIS IS THE RIGHT WAY TO TREAT LOYAL CUSTOMERS AND GM SHOULD FIX THIS FREE OF CHARGE FOR ALL AFFECTED VEHICLES SINCE IT APPEARS TO BE A DEFECT IN THEIR PRODUCT. GM NEEDS TO RETHINK THEIR STRATEGY AND AIM TO KEEP ALL THEIR CUSTOMERS HAPPY AND SAFE. GM NEEDS TO ISSUE A RECALL FOR ALL CARS AFFECTED BY THIS AND ISSUE REFUNDS TO ANYONE WHO HAS ALREADY HAD TO COME OUT OF POCKET TO FIX IT. FROM WHAT I'VE RESEARCHED ON THE INTERNET TODAY, THERE ARE A LOT OF ANGRY, WORRIED CUSTOMERS JUST LIKE ME AND THAT IS REALLY UNFORTUNATE. I LOVE MY G6, BUT I AM NOT HAPPY WITH THIS ISSUE, NOR WITH THE UNHELPFUL CUSTOMER SERVICE I RECEIVED FROM BOTH GM CORPORATE OFFICES AND MY LOCAL DEALERSHIP. MY DAUGHTER'S SAFETY IS #1! | |
| Make: | Pontiac |
| Model: | G6 |
| Manufactured by: | GENERAL MOTORS CORP. |
| Year: | 2005 |
| Was a crash reported? | N |
| Was an injury reported? | 0 person(s) were injured. |
| Was a death reported? | 0 person(s) died. |
| Was a fire reported? | N |
| Location: | WOODBRIDGE VA |
| Vehicle Identification Number (VIN): | 1G2ZG528954 |
| Mileage: | 128000 miles. |
| Speed: | 5 MPH |
| Number of cylinders: | |
| Vehicle type: | |
| Vehicle fuel: | |
| Was a police report filed? | |
| Tire size: | |
| Dealer name and location: | |
| Previous Report:Service Brakes, Hydraulic | Next Report:Fuel System, Gasoline |