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Pontiac G6 Electrical System Safety Report | Feb 27, 2012
Reported on Feb 27, 2012
| SMALL STREAM OF WHITE SMOKE BEGAN TO EMIT FROM THE STEERING COLUMN, SUDDENLY THE CHIME WENT ON AND THE POWER STEERING FAILED. DROVE VEHICLE TO DEALERSHIP WHO ADVISED ME THE ISSUE IS A COMMON ELECTRICAL FAILURE IN G6 MODELS AND THAT SEVERAL OTHER YEARS HAVE BEEN RECALLED FOR THE SAME ISSUE, BUT NOT 2007. DEALER ADVISED ME TO HOLD ON TO THE RECEIPT FOR REIMBURSEMENT IN THE EVENT THAT GM DOES RECALL THE 2007 MODEL. AFTER WAITING NEARLY TWO YEARS, I DECIDED TO ISSUE A LETTER TO GM REQUESTING REIMBURSEMENT. ON 2/6/14 I WAS CONTACTED BY GM CUSTOMER SERVICE REPRESENTATIVES WHO EXPLAINED A RECALL WAS NOT IN PLACE AND THEREFORE THEY WOULD NOT REIMBURSE. I WAS FURTHER ADVISED BY GM REPRESENTATIVE ¿JOSEPH¿ THAT GM IS NOT A CHARITY AND THAT I WOULD JUST HAVE TO DEAL WITH IT. IN A FINAL EFFORT TO RESOLVE THE ISSUE I REQUESTED A VOUCHER TOWARD A NEW GM PURCHASE INSTEAD OF REIMBURSEMENT AS SIGN OF GOOD-FAITH THAT GM WOULD STAND BEHIND THEIR PRODUCTS; THIS REQUEST WAS ALSO DENIED. GM REPRESENTATIVES ALSO REFUSED TO ISSUE ME A WRITTEN EXPLANATION OF DENIAL. I AM ABLE TO PROVIDE A COPY OF THE SERVICE INVOICE AND PROOF OF OWNERSHIP AT THE TIME OF THE INCIDENT. | |
| Make: | Pontiac |
| Model: | G6 |
| Manufactured by: | General Motors LLC |
| Year: | 2007 |
| Was a crash reported? | N |
| Was an injury reported? | 0 person(s) were injured. |
| Was a death reported? | 0 person(s) died. |
| Was a fire reported? | N |
| Location: | BELDING MI |
| Vehicle Identification Number (VIN): | 1G2ZF58B574 |
| Mileage: | 50926 miles. |
| Speed: | 30 MPH |
| Number of cylinders: | |
| Vehicle type: | |
| Vehicle fuel: | |
| Was a police report filed? | N |
| Tire size: | |
| Dealer name and location: | |
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