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Nissan Altima Air Bags Safety Report | Mar 20, 2014
Reported on Mar 20, 2014
| WE PURCHASED A NISSAN ALTIMA LAST AUGUST. EVERY TIME I SIT IN THE PASSENGER SEAT, IT SAYS THAT THE PASSENGER AIR BAG IS NOT OPERATIVE. THE OWNER'S MANUAL STATES THAT IT WILL NOT FUNCTION IF A CHILD OR SMALL ADULT OCCUPIES THE SEAT. I WEIGH BETWEEN 111 AND 114 POUNDS. I CALLED NISSAN'S CONSUMER AFFAIRS OFFICE TO DETERMINE THE WEIGHT THAT WOULD TRIGGER THE AIR BAG'S FUNCTIONALITY. I WAS TRYING TO ASCERTAIN WHETHER THE AIR BAG WAS BROKEN OR WHETHER I WAS CONSIDERED A SMALL ADULT FOR THIS PURPOSE. WE RECEIVED A VOICE MAIL FROM MELISSA, STATING THAT SHE WAS ASSISTING MARK IN THIS MATTER AND THAT MY CASE NUMBER WAS 14039699. SHE FURTHER STATED THAT SHE COULD NOT ANSWER MY QUESTION BECAUSE THE INFORMATION WAS PROPRIETARY TO THE MANUFACTURER OF THE COMPONENT AND THUS NOT AVAILABLE TO THE PUBLIC. AS A RESULT, THERE IS NO WAY FOR ME TO DETERMINE WHETHER THE AIR BAG IS MALFUNCTIONING. WHILE I UNDERSTAND THAT THE DEPLOYMENT OF AN AIR BAG CAN BE HARMFUL TO LIGHTWEIGHT PASSENGERS, ITS FAILURE TO FUNCTION FOR SOMEONE THAT EXCEEDS AN APPROPRIATE WEIGHT LIMIT IS DANGEROUS AND POTENTIALLY FATAL. I THEREFORE ASK YOU TO ASSIST ME IN GETTING THAT INFORMATION FROM NISSAN. I FIND IT INCREDIBLE THAT NISSAN IS TELLING ME THAT THIS KEY SAFETY INFORMATION ISN'T AVAILABLE TO THEIR CUSTOMERS. THANK YOU FOR YOUR HELP. | |
| Make: | Nissan |
| Model: | Altima |
| Manufactured by: | Nissan North America, Inc. |
| Year: | 2013 |
| Was a crash reported? | N |
| Was an injury reported? | 0 person(s) were injured. |
| Was a death reported? | 0 person(s) died. |
| Was a fire reported? | N |
| Location: | WASHINGTON DC |
| Vehicle Identification Number (VIN): | |
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| Speed: | |
| Number of cylinders: | |
| Vehicle type: | |
| Vehicle fuel: | |
| Was a police report filed? | N |
| Tire size: | |
| Dealer name and location: | |
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